Hotel Sete Cidades

Staff was excellent, but facility is dated. Breakfast was not great, but appreciated. A bit removed from restaurants and main core

We were staying for one week at Set Sedades starting July 11, 2023. Comfortably close to the center of the city and major attractions. Extremely clean facility. Comfortable not big room. Stable wi-fi. Great view from the window on the third floor. Good breakfast. Reasonable price per night in the mid of tourist season. Seta Sedades can easily compete with fancy hotels. Most important, very friendly personnel. We were specially threated arriving after sleepless night at about 6AM. We would like to thank Margarita, who was managing the front desk that morning for arranging a clean room for us much earlier than 3:00PM (standard check in time)

as others have said - wow the staff is SO friendly and endlessly sweet and helpful. but also wow, the building is in such sad shape. there are dozens of other significantly nicer, newer, cleaner places like Canadiano Urban Nature Hotel next door for just a little more per night. hotel alcides, closer to the main plaza, was $50 usd cheaper per night when i went in mid-september and was so much more appealing in a boutique hotel sort of way (but it was booked when i got back from another island). if secure parking is your main concern, then this is a good place for you as it's a gated lot behind the building, but otherwise, i would not recommend this place to anyone, which is sad to post since the staff are all so lovely. the room/cleanliness are acceptable at best, but not for the price charged. as a solo female traveler, if this hotel had been in a more major city in mainland europe, i'd have been very freaked out by the dark creepy hallways etc (but ponta delgada is so chill and safe, it was fine)

Located around a 10 minute downhill stroll from the centre and waterfont, the hotel is a sound choice for a short stay. Our room was adequate in terms of comfort and facilities, with efficient air-con that was welcome to combat the humidity, although perhaps in need of a spruce-up. Reception staff were friendly, welcoming and efficient. A simple buffet breakfast provided a range of cold options of breads, meats, fruit, cereals etc. Free hotel parking was welcome in this congested area. All considered the hotel is a sound, good-valued choice for a short-stay. The Restaurant Museum, which is only around 100m from the hotel, provided a decent choice of well-priced, plentiful dishes, and a less-hectic atmosphere than some of the establishments in the more touristy areas.

Great place to stay in the center of Ponta Delgaga. Close to a cafe and bakery all within feet of the hotel. Parking is onsite and free! Best perk of the trip. Free breakfast was great as well and the staff were excellent and very accommodating. Have zero complaints. Rooms could have some updates, but everything was spotless.

Bathroom wall tiles were dirty. Good location and friendly stuff.