Baymont by Wyndham Port Arthur/Groves Area

The staff was very nice. But the room was crummy. It was supposed to be a roll in shower. The shower had a used bar of soap in it. The front door did not fully close. The shower had rusted handles. The handicap bar near the toilet is a joke. The broken toilet paper holder was blocking the handicap bar. The handicap bar needs to be moved away from the back wall so that a person can use it. I don't believe I would visit your hotel again.

Staff was friendly. Breakfast staff was very friendly too. Scrambled eggs tasted funny. Otherwise, all was great.

It was musty, smelled like mold was there they put me in room 236 the ceiling water cracked and had water damage. They didn’t provide me any small wash cloths, the sheets that were on the bed weren’t stained. I paid for 2 Days stayed for 1 and went found a better room that was more Sanitary and Comfortable to Sleep at. They need to do a little rehab to that property to make it more rentable

Upgrades needed Restroom is in desperate need of upgrades and cleaning. Check in was at 3pm unfortunately cleaning crew was behind and the front desk couldn’t give me a room because she didn’t know which rooms were clean. Didn’t check in until after 5. Young lady at front desk was very professional and friendly.

The facility needs to be updated. There was old carpeting, cracks in sheetrock, and caulking in bathroom area was bad. However, the bedding and bath area was clean. The staff were very friendly and helpful.

Very clean and the staff for very helpful and courteous !

We went to the lobby for breakfast cause was included at 8:30 a.m (open til 9 a.m) and everything was gone. We only were able to prepare waffles... After us some other families went to have breakfast and they left empty stomachs.

The staff was nice and the room was good for the price. very clean.

It had a smell in the room and the bathtub was full of cigarette burns even if it was a non-smoking room