Carnarvon Place cnr. Beach Road Humerail, Port Elizabeth, Eastern Cape, 6001, South AfricaView hotel details
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Guest Reviews of Paxton Hotel
8.5/10
Very good
66 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.4
Service8.7
Cleanliness8.6
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All reviews(66)
Positive reviews(50)
Reviews with photos/video(4)
Guest User
Standard Room - Non-Smoking
Stayed in Apr 2026
Family
7 reviews
9.0/10
Great
Posted on Jun 1, 2026
Hotel was great and clean, stuff was friendly. The location means that you will hear loud ship horns very early in the morning. I didn’t expect it to be so loud. The aircon unit in the next room was very very loud. Kept us up most of the night. Good stay otherwise.
Amornrat Trisuksan
Double Sleeper Sofa
Stayed in Oct 2025
Business traveler
9 reviews
9.5/10
Amazing
Posted on Dec 1, 2025
This place was an absolute gem! The room was spotless and spacious, and the bed was incredibly comfortable. The staff were so welcoming and helpful, always ready with a smile. The breakfast buffet was delicious with a huge variety of options. We had an amazing time and would definitely recommend it.
Guest User
Double Sleeper Sofa
Stayed in Dec 2024
Business traveler
75 reviews
10/10
Outstanding
Posted on Jan 10, 2025
Clean, well located hotel, with nice spacious rooms. It's a solid 4* option, nothing too fancy, but does the job if you're looking somewhere clean and comfortable to stay for a few days.
Dar.P
Double Sleeper Sofa
Stayed in Jun 2024
Couple
4 reviews
8.5/10
Very good
Posted on Aug 12, 2024
Comfortable and spacious room in a simple and no frills hotel. Nice touch with some welcome chocolates too. There is a restaurant on site too with a bar. Service was good, and checking in and out was very smooth, helped by friendly staff. The outdoor porch with a pool was a nice touch and had great views outside.
Anonymous User
Standard Room
Stayed in Jul 2023
Couple
4 reviews
8.5/10
Very good
Posted on Aug 24, 2023
Great for a short term stay. The staff are friendly and helpful. Our room was right outside the staircase and elevator and got very noisy from 5AM with employees moving equipment around. I suggest asking for a room further away so that you can get better sleep. Otherwise, a nice, hassle free stay 😊
FamilyTravelers
Standard Room
Stayed in Jun 2023
Family
20 reviews
10/10
Outstanding
Posted on Aug 25, 2023
Had a great stay and the staff were very helpful and friendly. Breakfast was delicious
Guest User
Double Sleeper Sofa
Stayed in May 2024
Couple
16 reviews
8.0/10
Very good
Posted on Jun 15, 2024
The environment is clean, the location is convenient, and the price is reasonable.
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Dandan0421
Double Sleeper Sofa
Stayed in Feb 2025
Business traveler
13 reviews
9.5/10
Amazing
Posted on Mar 19, 2025
Beautiful surroundings
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Guest User
Double Sleeper Sofa
Stayed in Feb 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Mar 25, 2025
It was a great hotel.
Original textTranslated by Google
Guest User
Double Sleeper Sofa
Stayed in Jan 2024
Family
19 reviews
10/10
Outstanding
Posted on Mar 9, 2024
The dishes taste good!
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lionelloves
Stayed in Apr 2026
Couple
10/10
Outstanding
Posted on May 20, 2026
If you’re looking for an intimate hotel with spectacular harbour views and rooms that are neat, clean, and spacious, The Paxton is a great choice. I spent my birthday in Port Elizabeth, and the friendly staff ensured that nothing was too much to ask.
Response from Property: Dear Lionel, Thank you for your wonderful review and for choosing to celebrate your birthday with us. We are delighted to hear that you enjoyed our harbour views, spacious rooms, and found us to offer exceptional value for money. Your kind words about our friendly team are greatly appreciated and will be shared with them. We look forward to welcoming you back for another memorable stay in the near future. Kind regards, The Paxton Team
Guest User
Stayed in Jul 2026
Business traveler
10/10
Outstanding
Posted on Aug 5, 2026
The Paxton is a great place to be home away from home. Even though I used it for business, the facilities can easily be adjusted to be family orientated.
Journey38039626904
Stayed in Jun 2026
Business traveler
10/10
Outstanding
Posted on Jul 13, 2026
Truly a home away from home. The rooms are great, the view is priceless and the atmosphere is amazing. The whole staff is nice and friendly. I would like to give a special recognition to Zintle, Sibahle and Mandi for the exceptional service they gave me.
slind0
Stayed in Apr 2026
Business traveler
10/10
Outstanding
Posted on May 25, 2026
The staff is friendly. Food was amazing Rooms were so beautiful and comfortable beds. I really enjoyed my stay here
Response from Property: Dear Slind0, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had an exceptional stay with us. It is wonderful to know that you enjoyed our friendly hospitality, delicious food, beautifully appointed rooms, and the comfort of our beds. Your kind words are truly appreciated and will be shared with our team, who work hard to create memorable experiences for every guest. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another exceptional visit in the near future. Kind regards, The Paxton Team
phoebenel37
Stayed in Apr 2026
Other
6.0/10
Posted on May 20, 2026
Stay was alright, we had found hair in the shower and an open packet bag in the closet. There was also a spider in the room.
Response from Property: Dear phoebenel37, Thank you for taking the time to share your feedback. We sincerely apologize for the housekeeping issues you experienced during your stay. Finding hair in the shower, an open packet in the closet, and a spider in your room is certainly not reflective of the standards we strive to uphold. Please rest assured that your comments have been shared with our housekeeping team to ensure greater attention to detail moving forward. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, The Paxton Team