40 William St, Port Macquarie, New South Wales, 2444, AustraliaView hotel details
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Guest Reviews of Mantra the Observatory Port Macquarie
8.9/10
Very good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service8.7
Cleanliness9.0
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All reviews(121)
Positive reviews(20)
Reviews with photos/video(2)
Great location(7)
Loved the view(4)
Negative reviews(1)
Peter John Dixon
Room with Ocean View
Stayed in Oct 2025
Couple
7 review
8.5/10
Very good
Posted on Nov 11, 2025
Very good location opposite great beach
Good cafe downstairs for coffee
Response from Property: Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Amy
Guest User
Two Bedrooms Apartment with Garden Terrace
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 15, 2026
✔️ Incredible beachside location & ocean views
✔️ Spacious rooms with kitchen and balcony options
✔️ Nice pool/spa/sauna facilities and BBQ area
✔️ Friendly staff and great overall guest scores
Response from Property: Thank you for the lovely review. We are so pleased that you enjoyed your stay and we look forward to welcoming you back to the hotel.
Guest User
Room with Ocean View
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 20, 2025
Ticked all the boxes: Beautiful views, quiet location, friendly staff, and a even hot tub!
Response from Property: Dear Guest,Thank you for your wonderful review! We’re so glad to hear everything ticked the boxes for you – from the views and peaceful location to our friendly team and hot tub. We’d love to welcome you back again soon!Kind regards,Amy
Michael J D
Room with Ocean View
Stayed in Oct 2025
Couple
4 review
8.0/10
Very good
Posted on Dec 1, 2025
Great location for views and beach. Ten minute walk to town. Didn’t use amenities much Wi-Fi was absolutely abysmal and would avoid personally if situation persisted. Raised with hotel to no avail. No booster kit offered.
Response from Property: Thank you for your feedback and for highlighting our location and proximity to town — we’re pleased you enjoyed the views and beach access. We’re sorry to hear about your experience with the Wi-Fi. From time to time, a local router issue can affect connectivity in a particular room or area, and we regret that this impacted your stay. Your comments have been noted and will be shared with our service provider as part of our ongoing efforts to improve the network. We appreciate you taking the time to let us know.
Guest User
2 Bedroom Deluxe Oceanview Apartment
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Oct 5, 2025
Wonderful sea front view. The room ways spacious and clean. Staff responded to our every request.
Response from Property: Dear Guest, We are so pleased to hear that you enjoyed your stay with us. Thank you for taking the time to leave a review and we hope to welcome you back one day. Regards Ashleigh
Guest User
Two Bedrooms Apartment with Ocean View
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 23, 2026
Good location. Love the two bedrooms apartments
Response from Property: Thank you for your lovely feedback! We’re so pleased you enjoyed the location and our two-bedroom apartments. We hope to welcome you back again soon.
Guest User
One Bedroom Apartment with Ocean View
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 1, 2025
Great hotel, great views, great amenities. All round a good place to stay.
Response from Property: Thank you for the lovley feedback. We hope to welcome you back to Port Macquarie soon!
Guest User
Room with Ocean View
Stayed in Feb 2025
Couple
1 review
5.5/10
Posted on Mar 30, 2025
Our room was showing signs of age; from rust around the metal door frame; and soap scum around the shower door. The lighting in a central oyster light we found quite dim; though there are adjustable bedside lights. We stayed in a room with a louvred enclosed balcony. We also used the underground car park. House keeping did refresh our room, leaving a towel on the floor (ie it was for replacement as it was soiled); and made the bed with a bed shirt between the sheets… so, a few things that maybe let it down.
Raymondto
Two Bedrooms Apartment with Garden Terrace
Stayed in Nov 2024
Family
3 review
7.0/10
Posted on Dec 26, 2024
There are no lift facilities so it is not convenient to bring out luggages to go upstairs and no box tissues in our room. Also, even though we are gold member of Accor Group but still can’t grant any membership privileges say late check out by one hour 11 am.
Not recommend to come again.
Guest User
Two Bedrooms Apartment with Garden Terrace
Stayed in Jul 2025
Family
1 review
8.5/10
Very good
Posted on Aug 27, 2025
Very good, clean and large
Response from Property: Dear Dong,Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Amy
S SARANIYADHURGA
Two Bedrooms Apartment with Garden Terrace
Stayed in Oct 2023
Family
3 review
9.0/10
Great
Posted on Dec 1, 2023
Loved the apartment, the location was just amazing. We were checking out early the next day and wished we had more time to spend in the apartment and the surrounding beaches. A little inconvenient if you are staying in the apartments as there was no lift and we had to climb 3 flight of stairs to get to our room with no help and a baby 😭
Guest User
Room with Ocean View
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 8, 2023
Rooms are a little dark and at night the park light shines in.
Bed were good. Secure building with parking.
Judy Louie
One Bedroom Courtyard Tower Apartment
Stayed in Jul 2025
Couple
42 review
10/10
Outstanding
Posted on Sep 8, 2025
I drove from Sydney to the Gold Coast for an overnight stay in a one-bedroom, one-living room hotel with a kitchen. Arriving at 7 PM, the staff checked me in. I saw him putting his keys into the combination box outside the door. The room was spacious and clean, with a fully equipped kitchen. I had already bought dinner and breakfast takeout in Sydney, and the room was fully equipped with a refrigerator, microwave, and oven, so I could reheat my delicious meals.
Original textTranslated by Google
Response from Property: Dear Judy,Thank you for taking the time to share your experience. We’re so pleased to hear you enjoyed your stay and found the apartment spacious, clean, and well-equipped for your needs. It’s great that the kitchen facilities made it easy for you to enjoy the meals you had brought along from Sydney.We appreciate your feedback and hope we can welcome you back for a longer and even more relaxing stay next time.Kind regards,Amy
Lpboys
Three Bedrooms Apartment with Ocean View
Stayed in Nov 2025
Booked for others
8 review
10/10
Outstanding
Posted on Dec 22, 2025
Good, overall satisfied.
Original textTranslated by Google
Response from Property: Thank you for your feedback — we’re pleased to hear you were overall satisfied with your stay. We hope to welcome you back again in the future.
Mrs Wang
Two Bedrooms Apartment with Ocean View
Stayed in Aug 2024
Family
14 review
8.5/10
Very good
Posted on Dec 8, 2024
The facilities are a bit old, but overall it's good and the service is good