Hotel Cocotal

For starters the water gets shut off every evening until morning. At the outdoor restaurant seating area, one of the couples in our party sat down and the 2 chairs fell apart and they were injured. The owner of the hotel was rude and non-sympathetic with the incident, nor the terrible food we were served. We will never return and won't recommend it to anyone.

DO NOT STAY HERE!!! I've been to a LOT of places. Some great, some not-so-great. This was SO far down on the "absolutely never book here again" list. We had to wait until 4:30 to get our room. once in the room, as soon as we opened the door we were shocked. The whole room was tiled. The floor was extremely wet with mud tracks, there were only two twin beds, no towels, the bedsheets had wet dirt on them and the pillow cases were so stained they looked almost entirely yellow. Our view?? It was overlooking an extremely poor and trash-ridden neighborhood. We didn't dare touch anything never mind put our heads down. We immediately told him we were NOT going to stay here because it was completely mis-represented and disgusting. We are STILL trying to get our money back even though we never stayed there. We wound up grabbing our bags, walking down the street and found a pristine new hotel that even wound up being less money. Amazing room, fantastic customer service, beautiful pool, breakfast etc. Candy Rose Hotel deserves a metal for saving our vacation.