Hotel Duo Reviews

The hotel is very cozy and away from the bustle of the city. There were difficulties with the number, but manager Vladimir solved everything. The staff is very friendly and responsible. We'll be back in the summer. By the way, the pool is not working, you never know who will go with this calculation like us)

Good location 15 minutes by metro from the city center. Clean and quiet rooms

I have never experienced before that the staff at the reception cannot speak the language of the country. Of course, it was possible to communicate in English, and the next day there was another staff member who spoke Czech, but this surprised me. Otherwise, I evaluate everything positively. Everything was ready and clean in the room. The fact that it was almost sold out and there were a number of buses in the parking lot speaks volumes for the quality of the hotel.

可以的 環境

This is about the 12th time I have stayed at duo, it's in an ideal location for me. The only criticism I have regarding the hotel is the pool and some of the leisure facilities that have been closed for the last 4years, I was told for renovation.

Good service

不錯 的酒店 下次還來

Everything worked out well, only the parking space was 21 euros per night and it was on the outskirts. Next time I'll park in the residential area opposite, it's possible and free

Because it was difficult for two people to sleep in a group tour, I booked a separate room and slept well. The price/performance ratio is very good.

The hotel is very big and the front desk service is very nice Breakfast is also very rich

Convenient transportation and quiet environment

This is my second time staying here, but the room is much older and the carpet is dirty.

Avoid this hotel not worth poor location and rooms, staff very unfriendly. Never go there again.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.