I booked an Ocean View Penthouse on Trip.com, which stated it was on the 1st floor. In reality, it was on the 3rd floor. I told the staff I couldn't climb the stairs to the 3rd floor, so they offered to upgrade me to a vacant Beachfront Pool Suite. Initially, they wanted to charge an extra 2,000 baht per night, but another staff member later said there would be no additional charge. The room was small, with no chairs or a table for eating, just a king-sized bed. If you wanted to relax, you had to sit on the bed. I got many insect bites in the room; I believe they were from insects in the room, as some bites were on my stomach, suggesting I was bitten in bed. The open-air bathroom design meant insects and mosquitoes likely entered the bedroom when opening and closing the door. The small pool in the room was only suitable for soaking, not swimming. Breakfast was à la carte, with limited options, but some dishes were quite tasty, and the croissants were fragrant and delicious. If you order an omelette, be sure to specify if you want fillings, as I just got plain egg. All the staff provided excellent service. However, some equipment was poorly maintained, such as the foot-washing tap after returning from the beach, which didn't work and dispensed dangerously hot water.
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