This August we stayed at the Borgo Conde Resort for the second time. We‘ve already been there two years ago and since we loved it so much last time we decided to go there again. Starting withe positive, I have to say that the landscape surrounding the resort is just breathtaking…the views are simply amazing & you can go for great walks there. The buildings themselves are also very nice & look great from the outside as well the inside. Especially at night the atmosphere with all the lights on is lovely. When it comes to the staff we can‘t say say anything negative. They are all friendly, at this point I‘d especially like to mention the young waitresses, they are super polite and lovely. The spa area is really nice, too. There is only one small thing that we saw several guests be a bit disappointed about…it‘s the temperature of the pool. I don‘t know if it can be be heated, but it was just way too cold. Hardly anyone went in there. You could use the spa area but covidwise you can only book one-hour slots, which is perfectly understandable though. We dined twice in the resort‘s restaurant…it was just like last time we‘ve been there unbelievably good. I even think it‘s the best food we‘ve ever had in Italy. Also, the dishes are highly creative! Compliments on that! Now, what really makes me sad somehow was our last night at the resort. We paid more for a better room, had the deluxe junior suite overlooking the pool, but we were not informed that there would be a wedding going on. I am quite sure we‘d have chosen other dates to go to Italy if we only knew that… it was anything but relaxing. The noise (very loud music) coming from the wedding hall just below our room was just way too loud. We‘re definitely not light sleepers but this was just not nice. To be fair however, it all stopped at 2am. We had to get up at 6, though ;) Now, I know this is also an event location and you earn money with this but maybe you could just arrange this a bit differently and maybe not give away the rooms right above the hall when there is an event? Or maybe let people know and give them a discount for that one night? When we left we got a bottle of wine, which was really nice & the receptionist (?) told us that he was really sorry. Thank you for that! :) Still, we truly love this place, it‘s one of our most favourite resorts ever and highly recommended. There is just always some room for improvement, right? ;)
Excellent
43 Reviews