The environment was nice, but the shower experience was absolutely terrible. The first night, the water kept switching between hot and cold, but I managed to endure it. The second night, my child finished showering around 10 PM, and by 10:30 PM the water had stopped getting hot. I contacted staff, who told me they needed to wait because there were many people showering. After a long time, it still wasn't hot. I contacted them again, and they said they couldn't heat the water in time and told me to try again later. At 11 PM, it still wasn't hot, and they suggested I go to the staff's shower room. It was the middle of the night and so cold, and the water was cold there too. After waiting a long time, around 11:30 PM, they replied that the hot water circuit breaker had tripped and they had restarted it, telling me to try again later. At midnight, the temperature hadn't risen at all in two hours. The staff gave me all sorts of excuses, but the core message was always the same: wait and keep running the water. Finally, I told them I wasn't going to wait anymore if I couldn't shower. They were so unreliable! My good mood on the first day of the ***** New Year was completely ruined!! I'm so angry!!!
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