Hotel Milagro, Puebla Centro

This was a decent hotel. Did not look like the pictures. Not bad for the price. Great location.

The shower had a weird tilting and the water not only pooled but it was also overflowing if continuous for a couple minutes. Showers felt really difficult. The ceiling plaster was falling off and we even had bits randomly fall throughout our stay. There was no soap when we checked in. Staff was very accommodating and nice and the rooms were massive.

Really not clean. Only one towel for two people. Towels and bedding are i think even hardly washed. Smelly bathroom. I asked for a tissue and they said go buy from pharmacy. The staff was nice, it wasn’t her fault obviously.

Nice building and location, but very basic room and service.

Great location and walkable to downtown. Very clean and great communication from the staff

I liked the proximity to the zócalo. Everything was within walking distance. The room that I stayed in was kinda strange and unwelcoming. The cleaning staff was terrific! So was the wait staff at the cafe.

Everything was great and very clean with excellent customer service. There were a few minor issues with the room such as poor air conditioning and some toilet problems, but overall the service and treatment were outstanding.

A pleasant stay in a central location. My room was spacious. Although it was street facing the traffic noise stopped in the evening. The staff are lovely and very helpful.