Carretera Cancun-Chetumal Km 340, Benito Juarez, Quintana Roo, 77500, Mexico
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Located in Cancun, Moon Palace Cancún - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.Show More
Landmarks: Moon Palace Cancun - All Inclusive Resort
(250 ft)
Landmarks: FlowRider
(550 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Superior Deluxe Resort Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4
Swim up suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6
Concierge Level Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
3
Superior Deluxe Room with oceanFront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5
Superior Two Bedroom Presidential Suite Ocean View-Kids&Teens Free
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6
Superior Governor One Bedroom Suite Ocean View-King Size Bed
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
9
Superior Deluxe Room with Ocean View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6
Superior Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4
Superior Two Bedroom Presidential Suite Golf Course-Kids&Teens Free
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Governor Suite
1 King bed and 1 Sofa bed
89.9m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
8
Junior Suite with Golf
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
3
Swim up suite 1 King bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
12
Superior Family Suite Garden View
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
11
Superior Deluxe Room with Garden View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
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Guest Reviews(102)
4/5
Very Good
Verified Reviews
Cleanliness4
Amenities4
Location4
Service4
Guest User
October 10, 2022
Great resort and close to the airport.
Nice swimming pool and i like the cocktails.
It is close to the beach.
장은석
March 22, 2024
It is the best place for a vacation with family.
Original TextTranslation provided by Google
Jae Jung
March 15, 2024
Room was clearness and so many insect. Phone wasn't working, and chaged room but always something problems.
Moon palace has 3 diffrent place. ******* showed pic for moon palace Grand( most of pic) wr were in Moon palace SunRise.
Sadhana
March 14, 2024
The property has many things to do if you want options for kids. Restaurant choices are great. Shuttles run all the time, however if you do not like walking or waiting then this could be a problem. Our family didn’t mind walking and felt shuttle options were frequent.
Ashleen
March 13, 2024
Amazing, loved the resort. The staff was super helpful, nice and soo sweet. Loved my vacation, we all didn’t want to leave
Cypriana
March 12, 2024
Disappointed with the bed sheets. They had stale smell and items were missing from the safe because we forgot to lock the safe
Ehsan
March 11, 2024
We stayed at the Sunrise but visited the other facilities and the waterpark too. The room was overall nice looking but I think the building we were in (Sandia) had some plumbing problems. The hallways on the 3rd floor were often wet and the room and some areas around a few buildings sometimes smelled like sewage.
The service was overall very good. I liked the bars esp the main lobby. Their tequilas were premium.
There are a couple of restaurents at the maim building which were all good esp. the Indian and Tepanyaki. There are some other nice restaurents which are further away and need a shuttle ride which is not very frequent. Overall I recommend this resort but I think I overpaid by at least a couple of grands.
Michael Patrick Murphy
March 10, 2024
******* and moon palace had a hard time communicating this deal. For some reason they had my family and I being dropped off and picked up at the golf course. They had my last name as Jr, so no one could find my name. Very frustrating and try explaining this to people that don’t understand English very well.
Elizabeth
March 9, 2024
Quality of food was not good on the buffets!!! The smell of the hotels smelled like sewer!! Room was dirty & ants in our room!!! Air conditioning did not work well!! Hot and humid in our room!!!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 1116
Located in Cancun, Moon Palace Cancún - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 11 bars/lounges or 9 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 2036 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
SpaAdditional charge
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Moon Palace Cancun - All Inclusive?
Prices at Moon Palace Cancun - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Moon Palace Cancun - All Inclusive?
The closest airport is Cancún International Airport. It is 7.6 miles from the hotel and approximately a 17minutes journey by taxi.
What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Moon Palace Cancun - All Inclusive provide airport transfer services?
Yes, Moon Palace Cancun - All Inclusive provides airport transfer services.
What amenities and services does Moon Palace Cancun - All Inclusive have?
Moon Palace Cancun - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.
Does Moon Palace Cancun - All Inclusive have a swimming pool?
Yes, Moon Palace Cancun - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.
Does Moon Palace Cancun - All Inclusive have fitness amenities?
Yes, Moon Palace Cancun - All Inclusive has fitness amenities.
Does Moon Palace Cancun - All Inclusive provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Moon Palace Cancun - All Inclusive have non-smoking rooms?
Yes, Moon Palace Cancun - All Inclusive has non-smoking rooms. Please view the hotel listing for details.
Does Moon Palace Cancun - All Inclusive provide breakfast?
Yes, Moon Palace Cancun - All Inclusive provides breakfast.