Hostal El Refugio

I wouldn't recommend staying here. It was a terrible experience. We arrived by noon after an early morning flight, and the hotel was locked. We thought we'd been scammed and it was a closed-down hotel. After waiting for over ten minutes, the owner came by car and opened the door for us. Only three rooms had windows. Only one room with a window was on the second floor; the rest were all windowless. Our stay was relatively good. Another family waited outside for over an hour before someone came. The Wi-Fi wouldn't connect for several days. The owner said it was a problem with my phone. My phone was bought locally, so I don't know what the problem was. The milk for breakfast was bitter, probably expired. We fried the eggs ourselves. Besides that, we could eat ham and cheese slices, but that was it. There was no reception, no cleaning staff; it was just a place to run a small business. I wouldn't recommend it.

It was so comfortable and quiet, making it a great place to rest. I was so happy to be able to look out at the snow-capped mountains of the national park from the living room under the sunlight. I had such a good rest and am taking away only good memories. I couldn't meet the owner, so I couldn't mention this to them. The hair dryer wasn't working, so I couldn't use it, and since there was no staff on the deck, I couldn't even swap with them. I found out a few days late that the heaters in each room were working, so I suffered from the cold for two days. I had a comfortable and warm rest here. Thank you. I will miss you.

The hostel is excellent! Very cozy, and the welcome from Luis and Gerardo was one of the best I've ever had. We felt right at home! The entire space was super clean, with body soap, shampoo, and conditioner available. New, high-quality towels. The kitchen had all the necessary cooking equipment, if needed, and the breakfast was excellent. Despite all the things that made for a great experience, the people who were part of it stood out. Great conversation, as simple as a conversation between friends, lots of help with local information, and lots of interesting life stories. Luis, Gerardo, I wish you the best of luck in all your endeavors. Hugs, Rodrigo and Vale.