Hotels near Little Heart, Pune

Location: hotel locations is very good it’s located on main Mumbai Bangalore highway Room : Room where small but good and well maintained and well furnished water bottle , tea and coffee bags milk Pakets available in room but surprisingly CUPS not available can’t understand hotel management’s logic Behind not providing CUPS in room Bathroom: bathroom small but clean but only one Small sop is provided nothing else Restaurant and breakfast : I have visit restaurant only for breakfast which is located at ground floor near lobby it’s looks like the table and chairs placed temporarily like function the breakfast is very limited items Evan thy don’t have sugar free tea I ask but thy says it will take 15 minutes to serve overall poor breakfast Check in checkout :- check in checkout is very easy and don’t take much time staff on reception is helpful and cooperative but carry sufficient cash to clear your bills as card-machine not working Overall Location Rooms staff all good breakfast not good I recommend book room without breakfast Management need to look about 1. hygienic breakfast and restaurant 2. add some more items in breakfast 3. Provide cups in room 4. Keep proper working card swap machine at reception 5. Provided toiletry in bathroom

We stayed at Sharman suites for 7 days, while my mother got treated at Dinanath Mangeshkar hospital, right opposite. During our emotionally stressful time, Sharman Suites and especially Dharmendra - the property manager gave us a lot of comfort and respite. He and his staff are more than willing to take care of their guests, even at odd hours. He really knows how to make his guests feel special and valued. The rooms are comfortable, clean, well equipped. Breakfast is simple and healthy. Nothing fancy but everything nice! I highly recommend Sharman Suites to anyone looking for a comfortable place to stay in Pune.

The experience is extremely bad. Our stay period is 28 to 29 oct. Room no 108 The rate charged to us was 2912 including breakfast and GST When they say breakfast is included they have charged separately for omlette which was not informed while booking They have never produced an bill at the end so not sure whether they are really paying GST Rooms are very average. TV was not working. They have replaced it, but place it somewhere on teapoy. Glasses in bathroom are broken, it was told to us that it will b replaced post our stay, what is existing customers will get from that Curtains are not covering the entire window which leave the privacy of the guest Toilet is very old. Commode are not maintained Room size is big but not maintained lot of mosquito and cockroach in the room Lot of unused stuff is kept in the floor, this gives uncleanness feeling Ground level staff is good but middle level or front office and senior management staff don't take any care, no communication with guest as what they need. Sr management staff don't make eye to eye contact with guest . Very bad stay experience