Dragon Gulf Resort

Dragon Gulf Resort Reviews

Dragon Gulf Resort

Gu'an Village, Yunluo Town, Puning, Guangdong, 515300, ChinaView hotel details
Dragon Gulf Resort
Dragon Gulf ResortDragon Gulf ResortDragon Gulf Resort
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Guest Reviews of Dragon Gulf Resort

7.7/10
271 review
Verified reviews
Location8.0
Amenities7.6
Service7.5
Cleanliness7.6
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All reviews(271)
Positive reviews(213)
Reviews with photos/video(89)
Relaxing hot springs(76)
Classy environment(42)
Perfect for kids(12)
Too many mosquitoes(12)
Large rooms(11)
Delicious buffet(8)
Friendly front desk staff(6)
Has rooms for families(3)
Negative reviews(58)
Guest User
Hot Spring Apartment - 1-Bedroom
Stayed in Mar 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 4, 2026
The public hot spring area offers a great variety of pools with just the right temperature. The steam rooms and relaxation areas are well-equipped, and towels and tea are replenished promptly.
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Hot Spring Apartment - 1-Bedroom
Stayed in Mar 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 4, 2026
The room was spacious and bright, the bedding was soft and comfortable, and the cleanliness was exceptionally good with no strange odors. They really paid attention to the details.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Hot Spring Cabin
Stayed in Nov 2025
Family
2 review
5.0/10
Posted on Dec 28, 2025
The hygiene was acceptable, but the room was freezing in the middle of winter with no heating, and there weren't any extra blankets. The toilet was clogged, and the hairdryer was broken. The facilities at the hot spring center were also poorly designed; I walked around for ages and couldn't find a single counter to exchange for fresh towels. The only saving grace was that the water dispenser was working, so at least I could get a drink.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Feilaobanchang
Garden Superior A2 Suite - 2-Room (1 Living Room)
Stayed in Jan 2026
Family
10 review
2.5/10
Posted on Feb 25, 2026
The room was okay, but not worth the price! The hot spring was terrible, not worth the price at all; it was only good for soaking feet (too much floating debris). The meal plan was rubbish! No staff = no service = no standards (see the pictures to see for yourself). They weren't even properly cleaned up last night, unbelievable!
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6/7
Response from Property: Dear Guest, Thank you for your candid sharing of your stay. After carefully reading your feedback, we are deeply sorry and ashamed – the issues you described completely deviate from the experience we hope to provide, and have filled your supposed relaxing vacation with disappointment. We sincerely apologize for this. Regarding the floating debris issue, we have immediately arranged for a thorough cleaning and disinfection, and will increase the frequency of daily water quality monitoring and cleaning to ensure the pool water is clean. We have immediately forwarded your feedback on the dining experience to the food and beverage team, requesting a review of the dishes served and their standards for that day. We hope you will book our hotel again next time you visit, and we look forward to your next visit!
Kanny Chan
Garden Deluxe C2 Suite - 3-Bedroom
Stayed in Jul 2025
Family
15 review
5.0/10
Posted on Aug 25, 2025
This time I stayed in a three-bedroom, one-living room, two-bathroom room. The room and facilities were very old, and the furniture showed signs of damage. The bathroom door made a loud, stuck noise when closed. For this price, the facilities weren't worth it. The pool water wasn't very clean, with many leaves and floating debris on the surface.
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6/8
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Lvyouquguo127geguojia
Garden Deluxe A1 Suite - 2-Room (1 Living Room)
Stayed in Oct 2024
Family
125 review
8.5/10
Very good
Posted on Nov 18, 2024
Booked two bedrooms one bathroom, each room has a separate toilet and bathtub. No lockers, breakfast, parking lot, terrace, facing the large, hot springs 15:00-23:30, twenty pools with Chinese medicine, spa, hot enough
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!
Guest User
Hot Spring Detached Tang Yuan
Stayed in Sep 2024
Family
14 review
6.5/10
Posted on Oct 11, 2024
It was my first time to come to Panlong Bay. I heard from friends that it was pretty good here. After I came here, I found that the environment of this single-family villa and wooden house was not very good. One was the smell of sewerage in the toilets in the room, and the layout of the soaking pool and yard was also bad. Somewhat unsatisfactory. It may be because it was too busy during the National Day. The public trash cans outside the villa were not cleaned in time. There was a lot of garbage piled up and there were more mosquitoes. The hot spring water in the public area pool is real, but the room facilities need to be improved. I originally wanted to live in a wooden house, but when I saw that the facilities in the wooden house were worse, the rooms were older and the layout was worse, there was still room for improvement. After all, the price was not high. Cheap. I hope businesses will pay attention to it
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your feedback. The hotel restaurant has a Chaozhou-style buffet breakfast. Regarding the mosquito problem you raised, we take it very seriously and have taken immediate measures to deal with it. We have thoroughly disinfected and cleaned all rooms and taken various measures to prevent mosquito breeding. We will continue to strengthen the hotel's hygiene and cleaning to ensure that every guest room is a comfortable and clean environment.
Anonymous User
Garden Twin Room
Stayed in Jul 2024
Family
36 review
3.7/10
Posted on Aug 31, 2024
The room was initially arranged on the lower floor of the garden room. I booked three rooms, but the smell was super smelly after I checked in. The house had just been cleaned by my aunt. The house smelled very old and had a bad smell. It would be better if the attic was replaced later. But, but, the attitude and service of the aunties in the hot spring center are really super bad.
Original textTranslated by Google
Response from Property: Dear guests, hello! I'm very sorry that I couldn't bring you a good stay experience. The garden standard double room type is from the 2nd to the 4th floor, and the highest floor in the whole building is the 13th floor. Due to the recent rainy weather, the lower floors have been seriously affected by the return of moisture. This place has been Report to the relevant departments for timely maintenance. We are really sorry that the service attitude in the hot spring area has affected your mood during your trip. Your feedback has been reported to the leaders of the relevant departments. We sincerely thank you for your valuable opinions on our services and facilities. .
Guest User
Garden Twin Room
Stayed in Mar 2026
Family
2 review
10/10
Outstanding
Posted on Apr 10, 2026
去了一趟潮州,還是選擇回來住這,主要幾個點我們一家很喜歡。 設施:雖然陳舊,但配套齊全,温泉、泳池、燒烤、草坪都有,乾淨衞生。 環境:真的很大,好像是廣東省療休養基地,飯後散步很舒服,夠逛大半個小時。 服務:入住前有電話聯繫,應該是提前準備房卡,到前台半分鐘不到就好了,客房大姐年紀比較大,但服務很熱情。
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Response from Property: 尊敬的賓客:您好!感謝您這麼用心細緻的好評,非常開心能成為您和家人出行的安心之選,也特別感謝您對我們設施、環境和服務的認可。設施方面我們會繼續維護完善,服務上也會保持這份熱情與貼心,努力讓每一位客人都住得舒心自在。期待您和家人的再次光臨~
Guest User
Garden Twin Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 10, 2026
度假感拉滿!公共温泉都是葯浴池,有菊花浴,枸杞浴,艾草浴都泡個遍了,平時出遊人不多不擁擠 安靜,服務好,早餐種類也多,適合週末短途放鬆,推薦園區的温泉泡池太喜歡了,都是我喜歡的葯浴温泉,還有水療池,蒸汽房,泡完全身輕鬆[跳跳]這個天氣泡温泉太舒服啦
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Response from Property: 尊敬的賓客:您好!感謝您的認可與好評,很高興能為您帶來滿意的入住體驗,我們會繼續用心做好服務,期待您的再次光臨~
Guest User
Hot Spring Apartment - 1-Bedroom
Stayed in Mar 2026
Family
1 review
10/10
Outstanding
Posted on Apr 5, 2026
房型不錯,夠住,看着很乾凈,温泉池子很多,水有流動,很多功效池,環境看着很舒服,很適合度假,小孩玩得很開心,還有自助餐,都是明廚,看着很乾凈,東西也很好吃,價格又便宜,下次還帶小孩和父母來,攜程很優惠
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Garden Twin Room
Stayed in Feb 2026
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 17, 2026
酒店員工熱情周到,也會詢問我的需求要不要高樓層,帶了孩子去還多給了一床被子,服務確實值得表揚[玫瑰],房間整體環境還是比較滿意,設施齊全,度假村整體給人一種温馨舒適的感覺,泡泡温泉度度假非常適合家庭出遊。
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Response from Property: 尊敬的賓客:您好!用心服務每一位客人是我們的宗旨,無論是高層的風景還是多一床被子的温暖,都是我們應該做的。很高興酒店的環境和温泉能讓您和家人感受到温馨舒適,期待您下次再來!
Guest User
Hot Spring Apartment - 1-Bedroom
Stayed in Mar 2026
Family
1 review
10/10
Outstanding
Posted on Apr 5, 2026
對比過很多新酒店,還是更喜歡這家二十年的老温泉。設施舊是舊了點,但勝在乾淨、安靜、温泉正宗。工作人員都很有禮貌,整體氛圍很放鬆,沒有過度商業化,來這裏泡湯真的很治癒。
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Hot Spring Apartment - 1-Bedroom
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Mar 10, 2026
♨️有温度的狀態才叫生活 親子出遊還是得選擇輕鬆不累媽的!選擇了盤龍灣温泉酒店房間很大,很乾凈,太方便了,帶着父母小孩出門有自助餐吃,還有冰雪世界小孩玩到都不願意走,真的太愛了,服務也很好,真的會有來第二次的打算了
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Garden Twin Room
Stayed in Feb 2026
Couple
1 review
10/10
Outstanding
Posted on Mar 9, 2026
環境很好,而且很大。房間裏還有木桶泡温泉♨️房間配了免費的泡澡袋,很衞生乾淨。這個景區應該開了有很多年了,看得出來以前開業的時候很豪華的。出來還有室外温泉,去到園區裏面的服務員就遞上來兩杯涼茶,整體很不錯[強][強][強]
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!