Enjoy Punta del Este Reviews

Excellent hotel, fantastic structure, attentive staff, the best hotel in Punta!!!

Everything is excellent, the service, the facilities and the staff (except the girl in charge of Check out, who needs better ways to serve.-

We arrived at the hotel at 3:20 pm and the room was only released around 4 pm. 1 day before leaving I ordered 1 hamburger for my daughter and it was not authorized, according to the receptionist I would have to go down and swipe the card again, as they would not have a guarantee of payment.... After a lot of effort "they made an exception" .....

Excellent stay. First class structure and very helpful staff

The hotel has several accommodations, such as a swimming pool, spa, courts, restaurant and the main one, which is the ******. Facing the beach, great location. Excellent service, in all languages. Breakfast has a lot of variety.

Ameiii of Passion! Nothing bad except the pillows. Needing to improve. But overall the best in Punta.

Very good experience.

Very beautiful hotel with all the amenities of a resort but very old, frozen in time and in need of renovations in the rooms. Lots of options in the cafe but nothing very good, not worth the price if you're not going to use the ******.

Precious everything.

Let's see, the hotel has enormous potential, it is located in an excellent place. I love the hotel, but the problem is that it is more abandoned every year. They should work more on the presentation of the room and its bathrooms. The outdoor pool keeps losing tiles Let's see if they change anything in 2025

Weirdest breakfast buffet. All you can eat BUT everything behind windows and 1 person serving. No covid restrictions, nobody wearing masks even the person serving the buffet. Great view Room was ok not modern My duvet was dirty Overall ok

In the restaurant Las Brisas , for breakfast, lunch and dinner , is dirty because is full o birds and is poop in the chairs floor, I think this is terrible, every morning we need to check the chairs before set, is very sorry, because everything in the hotel was very not

We arrived at the hotel and spent 40 minutes to check in, something unpresentable and unprofessional. There was only one employee at the ffront desk checking in and another 5 checking out. According to the person who registered us, he gave as an excuse that there was a convention. Obviously none of that matters to me because the hotel is not paid for by any convention, I pay for it. All the people who wanted to register complained at the front desk. In any case, an employee cannot waste 20 minutes or more with each person who must register. Every year I visit this hotel and every time I see it more deteriorated, they are going to have to work hard to get it up. A pity because it is the most important hotel in Punta del Este.

Good business hotel / convention centre. Gift shop onsite. Friendly and helpful staff.