Harper Purwakarta by Aston

Harper Purwakarta by Aston Reviews

Harper Purwakarta by Aston

Jl. Raya Bungursari No.122, Bungursari, Kec. Bungursari, Kabupaten, Purwakarta Regency, IndonesiaView Hotel Details
Harper Purwakarta by Aston
Harper Purwakarta by AstonHarper Purwakarta by AstonHarper Purwakarta by Aston
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Harper Purwakarta by Aston Guest Reviews

4.5/5
Great
40 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.4
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All Reviews(40)
Positive reviews(37)
Reviews with photos/video(12)
Negative reviews(3)
Aspraxs
Superior Room
Stayed in Mar 2024
Business travelers
58 Reviews
5.0
/5
Outstanding
Posted on Apr 1, 2024
Bolak Balik ke purwakarta, hotel tujuan yg nyaman ya Hanya Harper
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Guest User
Superior Room
Stayed in Feb 2024
Couples
14 Reviews
5.0
/5
Outstanding
Posted on Feb 19, 2024
Hotel nya work it banget...pelayanan full service..kamar bersih .. fasilitas ok bangeet....the best hotel pokoke...👍
Mrs Pcy
Superior Room
Stayed in Feb 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Feb 27, 2024
Satisfied staying here..
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Varian
Superior Room
Stayed in Jan 2024
Family
3 Reviews
4.5
/5
Great
Posted on Jan 9, 2024
Very nice place to stay. The facilities are also nice. Will come back to here later.
Response from Property: Dear Mrs. Varian, Warm greetings from Harper Purwakarta by ASTON. Thank you for your rate review, we looking forward to welcoming you back. Thank you for bringing your concerns to our attention. We hope to have the opportunity to serve you again in the future and provide you with a better experience. Sincerely, Rini Resniawati,CHA., CHIA | General Manager
Arsene RD
Superior Room
Stayed in Dec 2023
Family
2 Reviews
4.2
/5
Very Good
Posted on Jan 1, 2024
Traveled December 30 2023, got a superior room with 1 large bed, good service, proposed to get 2 packs of kecimpring snacks, you can get drinking water in the hallway, the room is ok, there is soap, sandals, coffee, tea, storage box, there is a hydrator.menu Breakfast is varied, there are herbs, noodles, rice cakes, cakes, fruit, and it's always full. The swimming pool is pretty good. Don't worry about staying here
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Response from Property: Dear Mr. ****ne RD, Thank you for taking the time to leave a review about your experience with us. We are thrilled to hear that you had a positive experience and we appreciate your kind words. Our team always strives to provide top-notch service to our customers and we are happy to know that we met your expectations. Thank you for choosing us and we look forward to serving you again in the future. Best regards, Rini Resniawati,CHA.,CHIA | General Manager
Dianty
Superior Room
Stayed in Dec 2023
Business travelers
1 Reviews
4.7
/5
Amazing
Posted on Dec 26, 2023
The room was sneezing, the breakfast was also delicious... but there was a problem when checking in, there was only 1 officer at the reception desk, so it was a bit of a wait for other guests before I was served, the rest was good
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Response from Property: Dear Mrs. Dianty, Thank you for taking the time to leave a review about your experience with us. We are thrilled to hear that you had a positive experience and we appreciate your kind words. Our team always strives to provide top-notch service to our customers and we are happy to know that we met your expectations. Thank you for choosing us and we look forward to serving you again in the future. Best regards,Rini Resniawati,CHA.,CHIA | General Manager
Guest User
Superior Room
Stayed in Dec 2023
Business travelers
2 Reviews
2.5
/5
Posted on Dec 8, 2023
For example, GreenTree Inn is still worse😡
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Response from Property: Dear Our Guest, Warm greetings from Harper Purwakarta by ASTON. Thank you for taking the time to leave a review about your recent experience. We are sorry to hear that it didn't meet your expectations. We take feedback like yours seriously, and we would like to make things right. Please let us know more about the issue you experienced so that we can investigate further and take appropriate action. We want you to know that your satisfaction is our top priority, and we will do everything we can to ensure that you are satisfied. Thank you for bringing your concerns to our attention. We hope to have the opportunity to serve you again in the future and provide you with a better experience.Sincerely, Rini Resniawati,CHA., CHIA | General Manager
martinus dwi
Superior Room
Stayed in Nov 2023
Business travelers
6 Reviews
5.0
/5
Outstanding
Posted on Nov 15, 2023
The staying experience was very good, with clean rooms and complete facilities, as well as extraordinary service for hotel guests.
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Anonymous User
Superior Room
Stayed in Oct 2023
Business travelers
1 Reviews
4.0
/5
Very Good
Posted on Oct 4, 2023
Service attitude is better
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Response from Property: Dear Our Guest, Warm greetings from Harper Purwakarta by ASTON.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Purwakarta Sincerely, Rini Resniawati,CHA., CHIA | General Manager
Guest User
Superior Room
Stayed in Aug 2023
Business travelers
1 Reviews
3.7
/5
Posted on Aug 18, 2023
Good hotel, good food but location far from the city
Response from Property: Dear Our Guest, Warm greetings from Harper Purwakarta by ASTON.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.PurwakartaSincerely, Rini Resniawati,CHA., CHIA | General Manager
Purnama
Superior Room
Stayed in Aug 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Aug 24, 2023
Keren
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Guest User
Superior Room
Stayed in Aug 2023
Couples
8 Reviews
5.0
/5
Outstanding
Posted on Aug 10, 2023
The service is friendly, the rooms are clean and the location is strategic
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Ricky Zulfandi
Superior Room
Stayed in Jul 2023
Family
13 Reviews
4.0
/5
Very Good
Posted on Jul 8, 2023
Stayed 1 night here with family, became our transit hotel after returning from Garut. The hotel is very strategic, close to the toll gate and less than 5 minutes to Sate Maranggi H. Yetty. Very large parking lot and free for staying guests. The rooms are of sufficient size with mineral water facilities by dispenser available in the corridor so it is free flow. Tea/coffee sachet complete with sugar, sweetener. Bath amenities are also as needed, there are cotton buds. TV channels complete with local and international. Hot water showers are available. For leisure, an adult pool is provided as deep as 1.4m and children 0.6m deep. Open from 6.am-6.pm. Provided pool towels. The service from all employees is very good, friendly and ready to help. My credit goes to Mas Dida who serves with a smile and is informative. Some suggestions for improvement, hopefully they will be accepted so that Harper Purwakarta will get better. - In room 511 there are lots of ants which prevent sweet food/drinks from being left on the work table. Pest control needs to address this. - The cleanliness of the bathroom must be improved because the conditions are very dirty and full of moss (vid. attach) - The floor in the bathroom is slippery, several times my family and I slipped a little. So you have to be careful stepping. - when swimming in the pool in the morning around 8:30, there was a smell from STP wastewater which was very disturbing. It turned out that I saw that it was being channeled into the gutter. It is better to choose a wiser time so that it does not disturb guests at the restaurant and pool. - The mirror above the thick dusty headboard. Definitely we will come back here again but please make improvements from the things above. Recommended hotels!
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6/16
Sarah
Superior Room
Stayed in May 2023
Solo travelers
3 Reviews
5.0
/5
Outstanding
Posted on May 12, 2023
OK
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Response from Property: Dear Sarah,Warmest greeting from Harper PurwakartaThank you for your rate review, we looking forward to welcoming you back.Best regards, Rini Resniawati,CHA.CHIA | General Manager
Yuqijiejie
Superior Room
Stayed in May 2023
Business travelers
42 Reviews
3.0
/5
Posted on May 13, 2023
This time I stayed for 5 days. It was very noisy outside every night. It was very noisy outside from 4:00 to 6:00 every morning. I couldn't sleep. I was on the verge of collapse! I hope the store will change in the future!
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Response from Property: Dear Yuqijiejie,Warmest greeting from Harper PurwakartaThank you for your rate review, please allow us to better understand about your inconvenience and we can address our team for improvement. Feel free to reach us for further assistance and we looking forward to welcoming you back.Best regards, Rini Resniawati,CHA.CHIA | General Manager