It's obvious that W (Marriott) has invested a great deal in building this new property. Unfortunately, every interaction with staff over the our 5 day staff left the strong impression that they had never worked in a hotel or restaurant and are opperating without supervision. If you are not out of your room before 10:00AM each day, don't expect it to be cleaned. Every dish or piece of cutlery at the extensive breakfast buffet(s) is, more likely than not, dirty with yesterday's food. Despite the resort being at perhaps 20% of capacity (May), any food or drink order will take 4 times longer than you might expect. We ordered wine with dinner and, despite chasing twice, it did not arrive until the meal was over... no apology or reason given. The staff are not rude or uninterested. They just don't seem to have any training or supervision. It's like they have just been given a uniform and told to have a go at it. Overall, quality of food and wine is poor, given the price and positioning of the W brand. After a few bad experiences, we have been walking over to the adjacent Mandarin Oriental as an expensive but good quality alternative. There seem to be a strange fascination with live DJs... As if the management is looking for any opportunity to turn this high end beach resort into Las Vegas ****** pool party. It is just tone deaf. The average guest is 50+ and relaxing by the pool. All of a sudden another DJ pops up and blasts house music across the resort for 6 hours straight. This could either be a great destination if management get their act together and train their staff, or...maybe not. At the May rates of around 350Euro it is unacceptable. At the summer rates of over 1000Euro night, this will be a bad joke.