The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

The Star Grand Hotel and Residences Sydney

80 Pyrmont Street, Pyrmont, New South Wales, 2009, AustraliaView hotel details
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences SydneyThe Star Grand Hotel and Residences SydneyThe Star Grand Hotel and Residences Sydney
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Guest Reviews of The Star Grand Hotel and Residences Sydney

9.0/10
Great
168 reviews
Verified reviews
Location9.0
Amenities8.9
Service8.8
Cleanliness9.1
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All reviews(168)
Positive reviews(160)
Reviews with photos/video(45)
Awesome rooms(36)
Great location(36)
Large rooms(15)
Classy environment(8)
Easy to get around(8)
Convenient location(8)
Clean pool(5)
Great swimming pool(5)
Negative reviews(8)
Guest User
Superior Twin Room
Stayed in Jul 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Aug 6, 2026
All staff were welcoming and helpful. The room was beautiful and large. Great access to light rail made getting there easy. Then a lovely stroll across to Darling Harbour.
Anonymous User
Premium King Room with Harbour View
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 23, 2026
We had an amazing dining experience at Sokyo. The sushi and sashimi were incredibly fresh, and every dish was beautifully presented. The atmosphere was elegant yet relaxed, making it a perfect place for a special occasion. The staff were friendly and attentive, and overall it was one of the best Japanese dining experiences we’ve had in Sydney. We’d definitely love to come back.
Mez7
Superior King Room
Stayed in Jun 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 10, 2026
We loved our stay here and it was so convenient to be so close to the Lyric theatre which we also loved and attended a show at. ❤️
Guest User
Premium Suite
Stayed in Jun 2026
Couple
9 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The room is exactly how it was described. Team members from the hotel are friendly and welcoming.
Guest User
Premium Twin Room with Harbour View
Stayed in May 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 16, 2026
Lovely room, well presented and very clean. The beds were soft but supportive and we both slept well. Staff at check-in were warm and helpful, and the whole place feels polished without being stuffy. Great base for exploring the harbour and the Fish Market just down the road.
Guest User
One Bedroom Suite with Pyrmont View and Office
Stayed in Apr 2026
Business traveler
4 reviews
10/10
Outstanding
Posted on May 29, 2026
This time, I booked the apartment with a meeting room for a company meeting that coincided with my birthday. The kitchen is quite spacious, large enough to accommodate 20 people for a birthday celebration, which was great. There's also a balcony with fantastic views.
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MSCCDD
One Bedroom Suite with Pyrmont View and Office
Stayed in Apr 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on May 24, 2026
A very pleasant experience! It's conveniently located for getting around, and the room was spacious enough. I'd definitely come back!
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Guest User
Superior King Room
Stayed in Jul 2026
Couple
1 reviews
10/10
Outstanding
Posted on Aug 6, 2026
Amazing facility, great position. The Staff were so helpful, upgraded us when we needed the room quickly. Highly recommend we will definitely be staying there again.
Sylvia Gadista
Superior King Room
Stayed in Dec 2025
Couple
12 reviews
9.0/10
Great
Posted on Jan 30, 2026
The place was perfect in terms of location and vibe although the floor level that we were in was a little bit noisy, you can here people talking even with doors closed hence the 4 star ratings. Nonetheless I dont have any hesitation recommending this hotel to anyone.
SusanqN
Harbour Star Suite
Stayed in Jun 2026
Other
2 reviews
9.5/10
Amazing
Posted on Aug 2, 2026
I got a package of breakfast, plus a $50 daily meal voucher and parking. Though we didn't drive there. By doing that we saved quite a lot. The food of in room dining was amazingly delicious, but not cheap. Using the $50 voucher we didn't have to pay much extra. We are not big eaters, so a couple of meals shared, was enough for us. We spent most of our time in the Casino and if you don't go overboard it can be a lot of fun. I was disappointed that Messina in the food court doesn't open until 3pm. We are not young so walking around is a challenge and I couldn't see anywhere else that had ice cream. The Staff are helpful and courteous. This time I booked a suite, which was nicer than the standard room. I did think that the bathroom would have a bath, but it only had a shower. I liked that it had 2 toilets and both were quite private. Next time I will see if I can get a bath. The food in the Harvest Buffet is ok, but most of the time it's not very hot. On our last day we had the Chef make us an omelette. Wish I had done that on the other days. Orange juice was nice. Coffee was luke warm and bitter. Our Son is a Chef, so our food standards are high. I don't like to criticise, but I do think that I should be honest with my experience. Yes I will definitely go there again and it was worth what I paid for.
Guest User
Superior King Room
Stayed in Dec 2025
Traveling with friends
148 reviews
10/10
Outstanding
Posted on Jan 28, 2026
The hotel's location is excellent, with metro, bus, and the port right at its doorstep, making it incredibly convenient to get anywhere. The hotel lobby has plenty of sofas and several bars. The rooms are well-equipped, making it a great choice.
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Guest User
Superior King Room
Stayed in Apr 2026
Business traveler
8 reviews
8.0/10
Very good
Posted on May 21, 2026
This hotel is excellent.
Guest User
Two Bedroom Suite with Pyrmont View
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 10, 2026
Our stay at the Residences was fantastic,. Amazing large balcony. Beds were very fantastic. Would definitely stay there again.
Guest User
Premium King Room with Harbour View
Stayed in May 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Jun 30, 2026
The hotel's location is very convenient, and the service is exceptionally professional. The room facilities are perfectly suited for business travelers.
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Guest User
One Bedroom Suite with Pyrmont View and Office
Stayed in Nov 2025
Couple
2 reviews
10/10
Outstanding
Posted on Dec 10, 2025
This was one of the best experiences we have had in Australia. We finally found a resort that values its customers and provides what you expect from a five star luxury hotel. Vivien from the front office was amazing, upgrading our room and making my birthday unforgettable. Thank you and keep up the fantastic work.