USL HOTEL（QINGDAO RAILWAY STATION & ZHANQIAO BRANCH)

We booked 3 rooms in this hotel because it seemed to have good reviews. Unfortunately, this is absolutely not the case. The hotel, even if it seems clean, is not at all. In particular, in all the rooms we found bed bugs. Since these insects are very small, it is difficult to see them because they appear white, but if you take a picture and enlarge them you can see brownish ones. The problem is that they are very invasive and bite. They attach themselves to clothes and to eliminate them you have to wash everything at 90 degrees and some clothes at 90 degrees get ruined. After the first evening, we had noticed some bites on the body and we thought they were mosquitoes, even if it seemed strange to us. The last evening we returned home around 11pm while we were getting ready to go to bed, I had noticed that the bed had not been made and that we had only changed the towels. I lifted the covers and saw about ten of these tiny white dots moving on the sheet. Instinctively I squashed them and saw that they left traces of blood. Worried, I told my roommate who immediately saw another one. We took photos and videos. We called the gentleman at the reception who came to see and squashed the bug telling us he would change our room. Immediately our other friends of his arrived saying they had found bed bugs. The receptionist changed our rooms to 3 but in each one there were still bed bugs, he gave us another room and there were bed bugs in that one too. At that point we decided to leave and ask for a refund. The owner refused to give us 100% of the refund telling us that we had slept two nights. I pointed out that if we had known before we would have left immediately because now we have to go to a doctor, spend money on the visit and the doctors because the bites have swollen all over the body of all 6 of us. I don't know how there can be hotels like this. The problem is that often in addition to the bed bugs there are also lice. I hope I didn't get anything because if I did get lice I will report the hotel. My strong suggestion is DO NOT BOOK THIS HOTEL BECAUSE IT IS SUPER POOR. Also the receptionist downplayed the matter and smiled. Maybe he sleeps with bedbugs at home. The hotel DID NOT WANT TO REFUND 100%, but 50%!!!!! I will call the police and the health office to report this hotel and the behavior of the managers. Scandalous. You should be ashamed!!

The hotel is in a great location, and the price is very affordable, as it is 200. The clerk on duty in the afternoon also helped me upgrade my room; the service of the lady at the front desk was quite good; the location is also super good, very close to the pier. But I was woken up many times at night, and I could clearly hear people closing doors and chatting. I gave feedback to the middle-aged man at the front desk, but he did not properly address my request. He did not help me change the room, nor did he offer any compensation or apology. I felt his attitude was very average. The room was not ventilated and had a damp smell. There was hair from the previous resident on the bed and floor. Of course, you can't be too picky at this price. In fact, I think the environment is worth 200. The main problems were the noise and low quality of service. I hope the hotel can actively improve. Finally, I would like to thank the front desk lady who helped me upgrade the room.

Very close to Qingdao Station, very satisfied, Sanitation: Good Environment: Good Service: Good Facilities: Good Really good, everyone recommends this hotel, must go next time I travel, thank you for the service, the price is also good

The hotel seems to be newly renovated. The rooms are not big, but they are well-equipped and clean. The front desk rooms are all open-air in the elevator on the sixth floor. They are only a few minutes away from the Zhanqiao seaside. Parking spaces are tight and need to be reserved.