Yangshiyangmideyang
August 10, 2024
We booked two rooms, three nights is equivalent to six nights. To be honest, the room rate is not cheap now, but the service is not up to par at all. On the first night, the toilet paper in both rooms was used up. The next day, we went out during the day and told both rooms to add toilet paper and clean the bathroom. When we returned to the hotel on the second night, the toilet paper was not added, and the bathroom was also sloppy. We tolerated this situation. Before leaving on the third day, we specifically emphasized that we needed to add toilet paper and clean the bathroom. As a result, when we returned to the hotel at 11 o'clock in the evening, it was the so-called cleaning in the picture. Everything was not put back in place, the toilet paper was not added at all, the mineral water was not replenished, the cups were not washed, the towels were not changed, and they were not folded. The picture shows the truth. The whole room was just a garbage dump, and we wiped the table ourselves. I called the front desk and they said that if you stay consecutively, only the bathroom will be cleaned, and the corresponding disposable products will not be replenished. It's really funny. Which hotel service distinguishes between consecutive stays? Besides, we repeatedly told the front desk that the room should be cleaned. Is this called cleaning? ? The sanitation work is extremely poor. I found the manager that night and added him on WeChat for follow-up work, but he ignored me afterwards. Avoid this kind of hotel. It's a waste of money!
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