Overall, my experience wasn't great. I had booked a Business King Room for two nights. When I arrived at the hotel in the early hours, the front desk told me there was one last 'side sea view' room with a nice view, and asked if I wanted to upgrade for an extra fee. I agreed. As soon as I entered the room, I noticed a faint, mixed smell of what seemed like smoke and air freshener, which immediately made me uncomfortable. There was also an open bottle of drinking water on the TV cabinet, which gave me the impression that the hotel's cleaning was subpar, as they hadn't even replaced the previous guest's unfinished water. Normally, I would have asked for a room change, but I was exhausted from traveling and it was very late, so I just wanted to get some rest and didn't bother. The next morning, when I woke up and looked out the window, the weather was beautiful and the view was indeed stunning, which somewhat offset the discomfort I felt the day before. It wasn't until the second night that I discovered how poor the soundproofing was. I could clearly hear the sound of water running from the taps in the adjacent room. Later that night, I was already asleep but was woken up by loud arguments from what sounded like guests in either the room above or to the side. There also seemed to be some intense running and jumping. In short, I could clearly hear the arguments, and felt the bed and floor vibrating. This brand is considered a mid-to-high-end hotel within the HUAZHU Group, and I noticed it was renovated in 2022 (two years ago). The room rate wasn't cheap either, so this level of soundproofing is truly disappointing. The most important thing a hotel should provide guests is a good quality of rest, after all.
Original TextTranslation provided by AI