Crowne Plaza QINGDAOORIENTALMOVIEMETROPOLIS by IHG

Absolutely fantastic! The service was excellent, and they even offered two complimentary drinks. The hotel facilities were top-notch, including a mini-fridge which was super convenient for storing our own purchased items.

Excellent, another perfect vacation! The hotel facilities were fantastic, with a large pool and a gym that even had a squat rack – oh my gosh, I absolutely loved it! The weather was great, and the views were stunning. The island itself is very quiet, with beautiful scenery. The evenings were cool, and riding a bike with the sea breeze blowing was incredibly pleasant. We were lucky enough to be there during the full moon (the 15th of the ***** month), and seeing the big, round moon over the sea was truly breathtaking! There are all sorts of vehicles available for rent on the island – bicycles, electric scooters, and even colorful, fancy ones. You can rent whatever you like to tour the island, which is very convenient. Just off the island is the massive Sunac Mall, and I mean *massive*. It has every kind of food, drink, and clothing imaginable, whether you've seen it before or not. On the first floor, there's also a Sunac Land amusement park, which is a lot of fun. The hotel staff were all quite friendly and helpful. Finally, a few minor drawbacks: breakfast was incredibly crowded, though thankfully the hotel had an overflow restaurant available, which was a lifesaver. The TV in the room was quite old and couldn't screen mirror. Also, the hairdryer wasn't very powerful.

The hotel is great, with excellent environment and cleanliness. We opted for a sea-view family suite, perfect for my parents and our two children. The ocean view from our window was absolutely delightful. The hotel thoughtfully provided small gifts for the children, and the kids had an absolute blast at the splash pool downstairs. The location is very convenient, near Sunac Mall, with Carnival and Tangdao Bay just a short distance away. Overall, it's a fantastic spot for dining, entertainment, and exploring.

While the service was acceptable, the facilities were a letdown. It was really a hit or miss experience. Service: Acceptable. I've stayed at numerous Crowne Plaza hotels across different locations. The lobby staff at this particular hotel were good. Room service was too slow. Guest services for in-room requests were also slow, possibly due to high occupancy, which is understandable. However, the guest service line went unanswered twice during the evening of my check-in, forcing me to call the concierge desk in the lobby instead. Housekeeping: The overall cleanliness was good, but they were quite stingy. The tissue box only had a few tissues left and wasn't refilled after cleaning. I'm not sure if this is a cost-cutting measure, but it meant I had to call again to request more, which ironically wastes more staff time. Facilities: I stayed in room 965. The toilet in the living room bathroom of suite 965 was clogged. Initially, I thought my child had clogged it, but after housekeeping unclogged it the next morning, I realized that no matter when it was used, even just flushing water, the toilet simply didn't drain properly. I'm not sure if the toilet is old or what the issue is, but it invariably clogs with any use. Even pouring juice in, you'd find it doesn't flush completely. So, it needs either repair or replacement. The air conditioning in the living room worked somewhat normally, but the bedroom AC barely blew any air, as if it was blocked. Even set to the lowest temperature (16 degrees Celsius), the room temperature consistently stayed at 27 degrees and wouldn't cool down. Booking and communication with guest services were not smooth: I had clearly stated a late evening check-in and requested an extra bed when booking. The hotel had explicitly confirmed that it would be arranged in advance that afternoon. However, upon arrival at the front desk, they had no record of this and only then started arranging it. Furthermore, when adding the extra bed at the front desk, breakfast was also added for the extra person. But the next morning, we were turned away at the restaurant entrance because their system didn't show the additional guest. It was a hassle to go back and forth twice. The restaurant was already crowded in the morning, and being kept waiting outside was definitely frustrating. I don't blame the restaurant staff; they were just doing their job, but it was clear that even though breakfast had been added, it couldn't be found in their system, making the whole process very inefficient. In summary, having stayed at many Crowne Plaza hotels in different locations, this particular Crowne Plaza really needs to step up its game. On a positive note, the ocean view from the room was great.

This was our first family trip to Qingdao, and we stayed at the Crowne Plaza Oriental Movie Metropolis. The hotel was impeccably clean, and the facilities were excellent, offering a swimming pool, gym, and a variety of activities. The staff were wonderfully warm and attentive. Breakfast was incredibly lavish, though it did get quite busy. We highly recommend Sunac Land Water World – you can easily spend an entire day there. A truly worthwhile recommendation!