Guest User
August 13, 2024
Right off the bat, the staff at the front desk were very helpful and kind. The day shift had a good attitude and were welcoming.
Unfortunately, the same cannot be said of the night shift.. We had the unfortunate experience of having to speak to the front desk at night about the breakfast provided the next morning. I'd rather not eat than have to deal with that lady again. She was so rude and unhelpful.
The room was quite large but not furnished with much. There is no point in advertising that you provide rooms with cooking facilities when there is not even a single spoon in the room. The room and bathroom were covered with mold, and their was a horrible smell coming from the baybroom all day every day.
While my girlfriend was taking a bath, a wall tile fell off and nearly hit her on the head. Not a little tile that would have caused a tiny scratch, but a massive thing that fell from almost roof height. After reporting it to the front desk the next morning (we weren't going to bother telling the worker at the front desk during the night shift because we didn't want to deal with her crappy attitude again), management apologised profusely. It took a lot of back and forth to get one night compt for the incident.
Maintenance of the property seems to be low on the list of priorities at this hotel.
Not a place I'd stay at again.