Guest User
April 27, 2025
The living experience is very bad. I have always lived in Huazhu Club before. This time I want to try Jinjiang. To be honest, Jinjiang is not as good as Huazhu Club.
Hygiene: There are yellow stains on the washbasin
Surrounding: Far from the subway station, you need to take a taxi
Safety: You don’t need to swipe the room card to get on the elevator, there is no robot to deliver food, the delivery man goes upstairs directly, it is a bit dangerous if you live alone
Environment: No sound insulation, people talk every morning, people sing at night, there are children crying, and the painting in the room is a bit weird
Service: The service attitude is extremely poor
1. The express delivery was lost at the front desk, and I was asked to deal with it, and there was no intention to help at all.
2. We ran out of water, but the front desk didn't give us any more. It was very unkind. If we wanted water, we had to wait for the daily cleaning staff to give us two bottles.
3. We stayed for 4 days, but there was no toilet paper in the last two days, and the cleaning staff didn't replenish it.
In addition, what made us most angry was that we were urged to check out at 11:25 just after we finished eating next to the hotel. After that, when we returned to the hotel at 11:40, we found that the room card couldn't open the door, and we had to go downstairs to activate the room card ourselves. We packed up in the morning to avoid bothering others before leaving, and the hotel waiter actually urged us like this, which really made us very angry (we checked out on time without delay)
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