Guest Reviews of James Joyce Coffetel (Qingdao Xinduxin CapitaLand Mall Branch)
9.4/10
Outstanding
1716 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1716)
Positive reviews(1683)
Reviews with photos/video(182)
Classy environment(173)
Easy to get around(134)
Friendly front desk staff(92)
Close to metro(62)
Well decorated(53)
Well designed(46)
Tasty coffee(27)
Perfect for business trips(26)
Negative reviews(33)
Guest User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in May 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Jul 3, 2025
I always book this hotel when i visit qingdao. they have nice location and clean room for sure. Very close to metro and city center.
Response from Property: 您好!非常感謝您給予酒店的5分好評,以及對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Anonymous User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in May 2025
Couple
16 review
10/10
Outstanding
Posted on Jun 14, 2025
One of the best hotels I ever stay in China. Room is spacious and sparkling clean, nearest metro station is about 700m walking distance. They also give 2 packs of drip coffee daily.
6/7
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位喆啡酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝
shailendra Y
Pure Enjoyment Twin Room (Projection + Mini Fridge)
Stayed in Nov 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Dec 3, 2025
The staff in this hotel is simply awesome and takes special care of foreigners. During my 3 day stay at the hotel, Nina who could speak English helped me throughout the stay.
Breakfast is good, location is close to main mapps and metro station. The hotel architecture is unique.
Response from Property: 看着天空的星星一點一點一點連成線,恰如您對小喆的讚美一條一條一條美如仙!衹是夜空中最亮的星,也會襯託出有那暗淡的幾顆。有任何問題您衹要發話,小喆一定竭盡全力,讓所有的暗淡都變得閃耀,衹為距離五分還差的那麼一點點的距離。
Anonymous User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Mar 2025
Couple
7 review
7.0/10
Posted on Jun 1, 2025
Accommodations are nice but cleaning services need some improvement.
Response from Property: 看着天空的星星一點一點一點連成線,恰如您對小喆的讚美一條一條一條美如仙!衹是夜空中最亮的星,也會襯託出有那暗淡的幾顆。有任何問題您衹要發話,小喆一定竭盡全力,讓所有的暗淡都變得閃耀,衹為距離五分還差的那麼一點點的距離。
Guest User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Dec 2024
Business traveler
4 review
7.5/10
Posted on Jan 27, 2025
Really nice and cozy hotel. The staff are really nice and ready to help regardless they did not speak English. Gym is really bad, not very clean and with old machines. I booked a non-smoking room but it was like someone had been smoking there non-stop for 7 days. Disgusting. I asked the staff for room change, they agreed inmediately and 2nd room was great.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of customers like you that enables us to constantly discover problems in our work, make corrections, and make continuous progress.We regret to see from your review that this stay did not meet your expectations, and we apologize for any inconvenience caused. The hotel management attaches great importance to it and has conducted a serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your visit again!
Maurizio Solaroli
Feifan Double Bed Room (Projection + Mini Fridge)
Stayed in Oct 2025
Business traveler
26 review
10/10
Outstanding
Posted on Dec 6, 2025
best place in Qingdao
Response from Property: 您好!非常感謝您給予酒店的5分好評,以及對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
SU-Bhattacharya
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Aug 2024
Couple
40 review
10/10
Outstanding
Posted on Sep 7, 2024
An excellent hotel. Only thing they need to improve to have the hotel name at the entrance properly displayed to reduce confusion for the taxi drivers.☺️
Response from Property: Dear Zhe Fan: Hello! Thank you very much for staying at the hotel and giving high praise. Every section of the hotel is constantly striving to provide more refined and timely service to every guest who arrives. We are pleased to see your recognition of our work. With your trust in us, we will continue to strive and prepare to bring high-quality service to every guest. We look forward to your visit again!
Guest User
Pure Enjoyment Twin Room (Projection + Mini Fridge)
Stayed in May 2024
Business traveler
7 review
10/10
Outstanding
Posted on Jun 30, 2024
Good location. Have shops and trading center nearby. Always can find some food and cafes. Breakfast is average.
Response from Property: Dear Zhe Fan: Hello! Thank you very much for staying at the hotel and giving us high praise. Every aspect of the hotel is constantly striving to provide more precise and timely service to every guest. We are glad to see your recognition of our work. With your trust in us, we will constantly strive to bring high-quality service to every guest. We look forward to your next visit!
Guest User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Feb 2024
Couple
16 review
10/10
Outstanding
Posted on Mar 19, 2024
Beautiful hotel, quiet spacious rooms, great location,we enjoyed our stay very much. Breakfast is wonderful, lots of choices.
Response from Property: Thank you for your careful feedback! You must be a very tasteful person! Good service is because guests like you are always following us, and we are committed to providing you with a warm and thoughtful stay experience. We believe that guests are family members, so everything you do during your stay is of utmost concern, care, consideration, care, and warmth. It is the most sincere gift given to you by every person at Zhefei Hotel. Here, we will continue to welcome you with a warm smile. Thank you
Guest User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Sep 2023
Business traveler
1 review
10/10
Outstanding
Posted on Oct 31, 2023
It’s really good hotel, very nice room, cleaning every day, metro is so near,only five minutes. Breakfast is more Asian, I ate bread with jam and apple or cucumber. I will recommend this hotel to my friends!
Response from Property: Thank you very much for staying in the hotel and giving you high praise. Every aspect of the hotel is constantly striving to provide more precise and timely service to every guest who arrives. We are glad to see your recognition of our work. With your trust in us, we will continue to strive and be prepared to bring high-quality service to every guest. We look forward to your next visit!
Huan 焕
Pure Enjoyment Twin Room (Projection + Mini Fridge)
Stayed in Sep 2023
Business traveler
6 review
9.0/10
Great
Posted on Oct 14, 2023
Overall, it’s a great place to stay, but not a 5 star, maybe 4.5
Response from Property: 看着天空的星星一點一點一點連成線,恰如您對小喆的讚美一條一條一條美如仙!衹是夜空中最亮的星,也會襯託出有那暗淡的幾顆。有任何問題您衹要發話,小喆一定竭盡全力,讓所有的暗淡都變得閃耀,衹為距離五分還差的那麼一點點的距離。
_WeChat44634****
Feifan Scenic View Suite (Projection + Mini Fridge)
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 28, 2024
nice!!!!!
Response from Property: 您好!非常感謝您給予酒店的5分好評,以及對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Pure Enjoyment Double Bed Room (Projection + Mini Fridge)
Stayed in Sep 2023
Business traveler
5 review
10/10
Outstanding
Posted on Oct 31, 2023
Excellent service
Response from Property: Thank you very much for staying in the hotel and giving you high praise. Every aspect of the hotel is constantly striving to provide more precise and timely service to every guest who arrives. We are glad to see your recognition of our work. With your trust in us, we will continue to strive and be prepared to bring high-quality service to every guest. We look forward to your next visit!
200818****
Feifan Double Bed Room (Projection + Mini Fridge)
Stayed in Apr 2023
Business traveler
3 review
10/10
Outstanding
Posted on Jun 2, 2023
tinghao
Response from Property: 親愛的喆粉: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Sujittra_bow
Pure Enjoyment Twin Room (Projection + Mini Fridge)
Stayed in Oct 2025
Family
19 review
6.5/10
Posted on Nov 25, 2025
The hotel room is large and quiet, not many people, but there are some disadvantages. The train seems not far, but walking is tiring, difficult to carry luggage, loud noise, and dusty because there is construction. The mall across the street doesn't have much, but if you walk about 1 block, there is a large mall with everything. To get to tourist attractions by train, it will take about 40-50 minutes.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to share your stay experience! We are delighted that you were satisfied with the spaciousness and quiet atmosphere of the room. We also appreciate your objective feedback on the shortcomings in our surrounding area—we sincerely apologize for the noise and dust caused by construction and the inconvenience of carrying luggage while walking to the train station. We have forwarded your feedback to the relevant departments and will actively communicate with the construction company to optimize their work hours. The information about the commercial area you shared has also been compiled and archived for future guests' reference. Thank you again for your support, and we look forward to seeing you again!