SIENA NARADA GRAND HOTEL Reviews

A very new five-star hotel with high standards. There is a riverside greenway behind the hotel. When checking in, Xiao Xue at the front desk added WeChat and provided enthusiastic help. The Lanxiang twin room is large and faces the village, road and railway tracks. It will be noisy. If you mind, you should book a river view room. The restaurant attached to the hotel has good food. There are people smoking in the hotel lobby, lobby bar, and public areas on the non-smoking floors. It seems that there is nothing to do.

The hotel is in a great location and is convenient for going anywhere. It is very close to the popular bridge by the river. We go for a walk by the river every night, and the lights are beautiful. The hotel lobby is very grand, and the rooms are large and clean. The hotel service is very good. When we returned to the room at night, we felt very warm when we saw the fruit plate provided by the hotel. The customer service asked us if we needed anything from time to time. It was a very considerate service. We were very satisfied with our stay at this hotel.

The lobby looks magnificent, but the service is very average. The front desk has basically no smiles, and does not actively remind the time and location of breakfast. There is a salesperson who is too attentive and keeps calling to add WeChat. A total of three times, the first time was before I arrived at the hotel, and called to ask to add WeChat. I politely perfunctory, the second time was when I checked in at the front desk, and also asked to add WeChat, I politely refused, the third time was when I was out playing, and called again to add WeChat, I still refused, she said that's fine, saying that a hand gift was prepared for me when I checked out. The room facilities of the hotel are hard to describe. The floor was loose, and I almost tripped. The bed is soft, the towels are very soft, and the bath water is very comfortable, like a waterfall. The breakfast is also good, with a wide variety. ps I didn't see the souvenirs mentioned earlier when I left the hotel, still had a straight face throughout the whole process. In addition, a deposit of ¥500 is collected, and there is nothing in the room for paid consumption. I don't understand why a deposit is still collected. Most good hotels don’t charge deposits now.