This stay was a huge disappointment, falling far short of the hotel's advertised "natural ecology and pet-friendly" features.
1. The hotel's facilities were old and dilapidated, showing signs of neglect. The room floor was moldy, the balcony lacked screens, making ventilation impossible, and mosquitoes were a serious problem, resulting in a very poor stay.
2. The peacocks in the viewing area opposite the restaurant lived in appalling conditions. A small bird with clipped wings was confined inside, helplessly hopping towards the sky. The poor rabbit had extremely limited space and was fed only rotten vegetable leaves and leftover food from the restaurant. The animals appeared listless and weak, showing no basic care; the so-called "ecological" label was completely untrue.
3. The advertisement touted its pet-friendly nature, but the actual rules completely contradicted this: even with a stroller and a pet that could be kept under constant control, it was still prohibited from entering the public dining area. We communicated with management, explaining that our dog had severe separation anxiety and might bark when it couldn't see its owner, potentially disturbing other guests. We requested a seat in the corner closest to the entrance, but they refused, stating that pets were not allowed in public areas. Ultimately, we had no choice but to eat separately, with one person finishing their meal before another person with the dog took over.
Overall, the facilities, hygiene, animal care, and service advertised were all substandard. We do not recommend staying here.
Service: Poor, Poor, Poor
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