Gongheyuan  Hotel

Gongheyuan Hotel Reviews

Gongheyuan Hotel

No. 38 Qingyuan Avenue West, Henghe Street, Qingcheng District, Qingyuan, Guangdong, ChinaView hotel details
Gongheyuan  Hotel
Gongheyuan  HotelGongheyuan  HotelGongheyuan  Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of Gongheyuan Hotel

9.2/10
Very Good
2001 reviews
Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.4
Filter by:
Sort by:
All reviews(2001)
Positive reviews(1941)
Reviews with photos/video(360)
Large rooms(255)
Friendly front desk staff(229)
Delicious breakfast(172)
Clean pool(61)
Great swimming pool(61)
Delicious buffet(33)
Luxurious(21)
Has play area for children(12)
Negative reviews(60)
Anonymous User
Gonghe Twin Room
Stayed in Apr 2026
Family
24 reviews
9.2/10
Great
Posted on May 2, 2026
I've stayed here several times, but this time the room next door was incredibly noisy, with people talking and singing loudly until 2 or 3 AM. I contacted the front desk, and after security's attempt to intervene was unsuccessful, they immediately moved me to a different room. The service was definitely on point, and the front desk staff were particularly warm and proactive, which I really appreciated. However, the Chinese restaurant seemed understaffed during the holiday, leading to some disorganization. On the bright side, they have robot delivery for room service, which was quite convenient!
Original textTranslated by Google
Response from Property: Thank you for your continued trust and multiple stays! We apologize for the noise from next door that disturbed your rest this time. Thank you for your understanding and patience, and we are also pleased that our service team promptly assisted you by changing your room. Regarding the busy situation you mentioned at the Chinese restaurant, we will increase staffing during holidays. The hotel is located in the heart of Qingyuan Avenue, with convenient access to restaurants and transportation. We will continue to provide you with a convenient robot food delivery service. We look forward to your next visit and hope you have an even more comfortable stay!
Guest User
Selected 2-bed Room
Stayed in Feb 2026
Other
55 reviews
5.7/10
Posted on Mar 16, 2026
Thumbs up to the hotel for their excellent service during the Qingyuan Marathon! The directions were clear, and I'm giving that star specifically to the marathon reception guy in the lobby. **Facilities:** The air conditioning couldn't be adjusted, which directly impacted my sleep quality! **Hygiene:** Acceptable. However, the disposable toiletries felt cheap, and the tissue quality was poor. **Environment:** The soundproofing was bad, and it was noisy being so close to the road. **Service:** Some of the front desk staff had terrible attitudes! I didn't experience any special features or services.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay with us and sharing your marathon experience. We are delighted that our marathon reception and on-site guidance services were convenient for you, and we have promptly relayed this to our receptionist. Your recognition is a great encouragement to him. We highly value your valuable feedback. Regarding the soundproofing issue, our hotel has implemented excellent soundproofing measures. We sincerely apologize for any unpleasant experience you may have had with the front desk service. Our front desk staff are all professionally trained, and we will continue to strengthen and improve our service quality. Thank you again for your feedback, and we look forward to welcoming you back in an even better state in the future.
Guest User
Standard 2-bed Room
Stayed in Mar 2026
Traveling with friends
33 reviews
8.0/10
Very good
Posted on Apr 29, 2026
Convenient location. Room is spacious.
Response from Property: 非常感謝您給我們的滿分好評。我們始終秉承着以賓客為中心的理念,每一位同事都是快樂服務的傳遞者。這種服務由心而發,而非工作標準和流程能取代。這則是我們的服務之道,再次感謝您的好評,期待您再次光臨!
Guest User
Featured Queen Room
Stayed in Nov 2025
Business traveler
11 reviews
9.7/10
Amazing
Posted on Feb 3, 2026
There were welcome fruits, which was a nice touch. This is one of the best hotels in the area, and the service is great. The breakfast was excellent, with free-range chicken and a wide variety of dishes. It’s definitely worth staying here.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive feedback! We are committed to a guest-centric approach, and every colleague is a transmitter of joyful service. This service comes from the heart and cannot be replaced by work standards and procedures. This is our service philosophy. Thank you again for your kind words, and we look forward to your next visit.
Guest User
Gonghe King Room
Stayed in Apr 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on May 21, 2026
My best hotel pick every time I stay over in Qingyuan. Friendly staff and service. Highly recommend.
Response from Property: 非常感謝您給我們的滿分好評。我們始終秉承着以賓客為中心的理念,每一位同事都是快樂服務的傳遞者。這種服務由心而發,而非工作標準和流程能取代。這則是我們的服務之道,再次感謝您的好評,期待您再次光臨!
iwantneve
Budget Twin Room (Low Floor)
Stayed in Oct 2025
Solo traveler
4 reviews
10/10
Outstanding
Posted on Nov 8, 2025
I had the most wonderful time at GongheyuanHotel in Qingyuan. I was welcomed by three friendly front desk staff and the comforts of this hotel exceeded my expectations. The hotel has a gym, art display and their own restaurant for a really good buffet breakfast. I wished I could have stayed longer than two nights here.
Response from Property: 尊敬的顧客,非常感謝您光臨清遠宮禾元酒店。我們酒店距清遠市政府、大型商超(如萬達廣場)僅10分鐘車程,緊鄰清遠長隆旅遊度假區(約25分鐘車程),輕鬆前往古龍峽、黃騰峽等熱門景區。早餐豐富,本地粵式風味與經典菜式兼顧,食材新鮮。設有免費停車場、會議室及休閑區,滿足商務與度假需求,我們期待您的再次光臨。
Caiwuziyoudexiaomei
Featured Queen Room
Stayed in Jan 2026
Family
7 reviews
5.0/10
Posted on Feb 20, 2026
Traveling with kids during the New Year, this was by far the worst five-star hotel on our trip. Absolutely do not recommend for families with children!!! 1. When we arrived in the evening, the air conditioning only blew cold air; there was no heating. 2. We asked the hotel for an extra blanket, but they didn't have any and only provided a thin sheet. My husband had to sleep wrapped in a sheet and a towel all night. 3. They brought us a portable heater, but it only worked on the highest setting. The noise was louder than my husband's snoring and it made the room incredibly dry. My child even woke up with a nosebleed. 4. We booked a round bed room, but what we got was a standard square king-size bed. 5. The window was extremely small.
Original textTranslated by Google
Response from Property: Dear Customer/Guest: Thank you for choosing to stay at our hotel and for sharing your genuine experience as a family traveler. Regarding your question about the air conditioning, our air conditioning systems are standardized. If you encounter any operational problems, please feel free to contact our front desk. We will definitely follow up and resolve the issue promptly. As for the issue of not being able to provide you with blankets in a timely manner, we will increase our staffing during peak hours. We hope you will give us the opportunity to serve you again. Our hotel is only a 10-minute drive from the Qingyuan Municipal Government and large shopping malls (such as Wanda Plaza), and is adjacent to the Qingyuan Chimelong Tourist Resort (approximately a 25-minute drive), providing easy access to popular scenic spots such as Gulong Gorge and Huangteng Gorge. Our breakfast is plentiful, offering both local Cantonese flavors and classic dishes, using fresh ingredients. We provide free parking, meeting rooms, and a relaxation area to meet both business and leisure needs. We look forward to your next visit.
Anonook
Gonghe Business Suite
Stayed in Apr 2026
Business traveler
16 reviews
10/10
Outstanding
Posted on May 14, 2026
Good clean Can speak English Good restaurant Good location
Response from Property: 非常感謝您給我們的滿分好評。我們始終秉承着以賓客為中心的理念,每一位同事都是快樂服務的傳遞者。這種服務由心而發,而非工作標準和流程能取代。這則是我們的服務之道,再次感謝您的好評,期待您再次光臨!
力熊
Standard 2-bed Room
Stayed in Dec 2025
Family
47 reviews
9.5/10
Amazing
Posted on Jan 11, 2026
Good playground, clear room, good environment, convenient transport
Response from Property: 尊敬的賓客,感謝您一直以來的支持及對酒店的肯定! 酒店以“康養藝術”為主題,無論是出差還是家庭出遊都是您不錯的選擇,期待您的下次入住,祝您生活愉快,工作順利!
Guest User
Gonghe King Room
Stayed in May 2025
Couple
97 reviews
10/10
Outstanding
Posted on Jun 20, 2025
Nice place in Qingyuan with a spacious room and friendly front desk staff. The woman even gave my girlfriend a quick Chinese language lesson! Would definitely recommend!
Response from Property: 尊敬的賓客,您好!感謝您選擇清遠宮禾元酒店並對酒店給予肯定的評價,您的肯定和支持是我們持續提供優質服務的動力,希望下一次您依然選擇我們!
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Family
11 reviews
9.0/10
Great
Posted on Nov 28, 2024
Big room and good service and fast check in. The hotel could provide more variety for the breakfast
Response from Property: Dear customer: Hello! Thank you for taking the time to comment on our restaurant. We will do our best to provide you with the best dining experience every time you dine here. We are always on the road to improving quality and we sincerely look forward to your visit again! I wish you a happy life and good health!
Anonymous User
Parent-child Family Room
Stayed in Oct 2024
Family
2 reviews
10/10
Outstanding
Posted on Nov 19, 2024
The hotel is clean and neat. The room is big and spacious. Grand hall design.
Response from Property: Dear guest: Hello! Thank you for your high praise! We are very proud and happy to see your satisfaction and affirmation. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you: good work and good health!
Anonymous User
B.Duck Family Room
Stayed in Sep 2024
Family
8 reviews
10/10
Outstanding
Posted on Oct 6, 2024
My family and I recently had the pleasure of staying at Gong He Yuan Hotel , and I cannot recommend it highly enough. From the moment I walked in, I was greeted by the warm smiles of the staff who went above and beyond to make my stay comfortable. The lobby was elegantly decorated and created a cozy atmosphere, which set the tone for my entire visit. Our room was spacious and impeccably clean. Our beds were incredibly comfortable, providing us with a restful night’s sleep every night of our stay. The hotel amenities were fantastic! I especially enjoyed the pool area; which was well-maintained. The on-site restaurant served delightful meals, with a variety of options that catered to all tastes. I particularly loved the breakfast buffet — a great way to start the day! Overall, my experience at Gong He Yuan Hotel was nothing short of amazing. I can’t wait to return and would highly recommend it!
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Gongheyuan Hotel. Through your meticulous description, we feel your love for our hotel, which is what we have always pursued. The hotel has been well received by many customers for its comfortable and clean accommodation environment and enthusiastic personalized service. We will continue to improve the quality of service and make continuous progress. We hope that Gongheyuan Hotel can become your first choice for holiday travel or business trip. We sincerely look forward to your next visit! I wish you: a happy life! A happy family!
Pesaro
Standard 2-bed Room
Stayed in Apr 2024
Traveling with friends
17 reviews
8.5/10
Very good
Posted on May 17, 2024
Pleasant hotel, good service. Front office staff very helpful, especially 小范 and 小何。
Response from Property: 親愛的顧客:您好!感謝您選擇清遠宮禾元酒店,並對我們做出簡約卻不簡單的好評,您住的舒心是我們最大的目標,期待您的再次光臨! 祝您:身體健康、萬事如意!
Guest User
Standard 2-bed Room
Stayed in Nov 2023
Business traveler
4 reviews
9.0/10
Great
Posted on Feb 9, 2024
very good hotel; the swimming was closed unfortunately but overall, a satisfactory experience for the city.
Response from Property: 尊敬的賓客:感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望宮禾元酒店會是您回憶裏最温馨最獨特的那個!常回宮禾元酒店看看哦!祝您:生活愉快、幸福美滿!