WON GOLD HOTEL Reviews

Response from Property: 【💕Near Feng Zicai's Former Residence💕】These simple words contain the greatest encouragement for the hotel, like a warm current flowing through Xiao Wan's entire body. At this moment, there are no most beautiful words, but there is a sincere heart. We will pass on this warmth to every member of the Xiao Wan family who loves and supports Xiao Wan. We look forward to your next visit!

Response from Property: Dear Guest, We are deeply sorry to have encountered this situation during your stay. This is absolutely not in line with our room cleaning standards and has caused you such a poor experience. We take this very seriously and will address it immediately. Please feel free to contact the front desk if you have any issues during your stay, and we will immediately arrange for housekeeping staff to thoroughly clean and inspect your room. If you are still uncomfortable in your room, we can also immediately arrange for you to move to a clean room that has been double-checked by the housekeeping supervisor and the duty manager, and assist you with the room change process quickly. Finally, we will have housekeeping retrieve the room's previous cleaning and inspection records to thoroughly investigate where the oversight occurred, and retrain the relevant personnel and assign responsibility to ensure that such situations do not recur. This experience has clearly disappointed you, and we sincerely apologize and will take concrete actions to improve. We look forward to having the opportunity to resolve your issue as soon as possible and rebuild your trust in our hotel. We look forward to your next visit!

Response from Property: 【❤️免費停車🅿️❤️】千千萬萬之中，遇見您所遇見的，千千萬萬年之中，時間的無涯荒野裏，沒有早一步，也沒有晚一步，剛巧趕上了，在合適的時間相遇即是緣，這就是傳説中的緣分。很高興在此與您相遇，感謝親的讚譽，小萬期待您的下次到來！

Response from Property: 【💚靠近鴻發美食夜市💚】非常開心小萬給您留下了好的記憶，也希望這個美麗的城市和熱情的人們可以在您停駐在這裏的時候留一段美好的回憶，讓您想起這段回憶，臉上掛着的都是笑意，我們會一直陪伴着您喔～

Response from Property: 【💛早餐好吃，品種多💛】三樣東西可以緩解生命的辛勞，希望.睡眠和微笑，希望小萬的微笑可以給您帶來一晚甜甜的睡眠，小萬會一直陪伴您喔～

Response from Property: 【💓Cozy Family Room💓】When traveling, what you need is comfort, a sense of warmth, and a sense of belonging. We will strive to fulfill your wishes, because that is also our wish. We hope that everyone who comes to Wanguo is happy.

Response from Property: Dear Guest, Thank you so much for sharing your stay experience and providing valuable feedback and suggestions! We have made timely improvements. We apologize for not being able to create a perfect memory for you this time, and we look forward to making up for it next time (please give us a chance!). We are working hard and look forward to your witnessing our efforts! Best wishes for all the best!

Response from Property: Dear Guest, we are deeply sorry that your stay did not provide you with a comfortable and satisfactory experience. We regret that your anticipated suite stay turned into a disappointing one, and we extend our sincerest apologies. We took your feedback regarding the room's age, strong musty smell, inadequate cleaning, loose wires in corners, dust on the table, poor waterproofing in the shower room, and water lingering on the floor after showering very seriously. This revealed serious oversights in our room cleaning inspections, facility maintenance, and renovation finishing work, which constitutes a dereliction of duty in our service and management. We fully accept your criticism. We have immediately arranged for the housekeeping department to conduct a comprehensive inspection of all suites: deep cleaning, ventilation, and disinfection; thorough cleaning of all rooms; and a complete removal of debris, loose wires, and dust from corners. Simultaneously, the engineering department has urgently repaired all shower room waterproofing facilities and rectified drainage issues to prevent water from lingering on the floor. We will also strengthen pre-check-in quality inspections to resolutely prevent similar problems from recurring. We are truly ashamed to have let you down, and we sincerely hope to have you give us a chance to make amends. We look forward to your next visit in the future, to experience our newly renovated environment and services firsthand. We will definitely pay attention to every detail to create a clean, comfortable, and pleasant stay for you!

Response from Property: 【💛Delicious breakfast with a wide variety💛】In life, you only need one person who understands your joys and sorrows. Xiao Wan is grateful to have you accompany us on our journey of growth. This weighty affirmation will continue to motivate us to do better and better. In the days to come, no matter the wind or rain, Xiao Wan will always be waiting for you!

Response from Property: 【💞Near Qinzhou Bay Square💞】Meeting you was like a spring breeze, it was you all along; meeting you was like traversing mountains and rivers, but it was you all along. Thank you so much for your thoughtful review! We hope to see your smiling face again next time!

Response from Property: 【💚Near Hongfa Food Night Market💚】"Beautiful and warm things reside deep in our memories." Memory is warmth, and warmth is memory. Through the vicissitudes of life, the warmth in our memories remains eternal. We hope Xiao Wan will always be a source of warmth in your memories.

Response from Property: 【❣️Late Check-out at 2 PM❣️】"A mountain is not famous for its height but for the immortals dwelling there; water is not sacred for its depth but for the dragons residing within." A home is not necessarily large but is happy because of love. We hope our heartwarming service will make you love us!

Response from Property: 【💝Close to the city center, near Hongfa Food Street, perfect for both dining and shopping💝】Your satisfaction is not accidental, but rather the result of our long-planned efforts. We are committed to providing you with a warm and attentive stay experience. We believe our guests are family, so we pay special attention to everything during your stay. We will continue to welcome you back with a warm smile, and thank you for your continued support!

Response from Property: 【💖A Long-Established Hotel in Qinzhou💖】Dear Guest: Hello! Thank you for your trust and choice of Wanguo Hotel! From the moment you step into Wanguo, you become part of our family. We hope to provide you with the same care and attention as our own family. Wanguo is your warm home away from home in Qinzhou! Come back often! Wishing you well!