Vienna Hotel (Quanzhou Xihugongyuan Xijie Hotel) Reviews
Vienna Hotel (Quanzhou Xihugongyuan Xijie Hotel)
No. 128 Beiqing East Road, Fengze District, Quanzhou, Fujian, 362000, ChinaView hotel details
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Guest Reviews of Vienna Hotel (Quanzhou Xihugongyuan Xijie Hotel)
9.3/10
Very Good
3505 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(3505)
Positive reviews(3401)
Reviews with photos/video(517)
Friendly front desk staff(304)
Convenient location(283)
Large rooms(235)
Easy to get around(205)
Delicious breakfast(183)
Close to scenic area(103)
Offers pick-up/drop-offs(86)
Average sound insulation(66)
Negative reviews(104)
Naiyouhuojimian…
Superior Queen Room
Stayed in Aug 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Sep 25, 2026
My stay at the Vienna Hotel was a much-needed respite after a long journey. As soon as I entered the lobby, the elegant European decor immediately caught my eye, and the environment was clean and refreshing. The front desk staff were kind and gentle, and the check-in process was simple and quick. Upon entering my room, I found it well-lit, spotless, and free of any strange odors. The mattress was incredibly comfortable, perfect for easing the fatigue of travel, and the soundproofing was excellent; I barely heard any noise from the hallway. The bathroom had a separate wet and dry area, hot water was readily available, and all the toiletries were well-stocked. The hotel's location is fantastic, making it convenient for finding food and catching a taxi. If needed, a self-service laundry room is also available. The breakfast was plentiful and delicious. Overall, it offers great value for money, with thoughtful and meticulous service. It's definitely a worthwhile place to stay for any trip. I'll prioritize booking this hotel again next time I'm in town and will recommend it to my friends.
Original textTranslated by Google
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Toumingdexiaoxingxing
Deluxe Queen Room
Stayed in Aug 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Sep 23, 2026
The staff were very responsible. The room was well-ventilated with no strange odors, and the bedding was soft, ensuring a good night's sleep. The room was spacious, and the shower had plenty of hot water with stable pressure. The soundproofing was decent, so we weren't disturbed. The location was convenient for getting a taxi. For its category, the value for money was quite good.
Original textTranslated by Google
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Guest User
Standard Room
Stayed in Jul 2026
Solo traveler
6 reviews
10/10
Outstanding
Posted on Sep 1, 2026
Great Location, Friendly Service
The Vienna Hotel near Quanzhou West Lake is perfectly situated—right across from the lake and within walking distance to the Minnan-Taiwan Kinship Museum, Quanzhou Museum, and the ancient city. The rooms are spacious and clean, with excellent air conditioning. The front desk staff were incredibly warm and helpful, even surprising us with complimentary breakfast. The breakfast featured delicious local noodles (mianxian hu) with generous toppings. Highly recommended for exploring Quanzhou's cultural gems!
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Manzhushahua6180
Superior Scenic Double Bed Room (Premium Bedding + Bathroom Wet-Dry Separation)
Stayed in Jul 2026
Family
1 reviews
4.0/10
Posted on Aug 26, 2026
The room facilities are a bit old. The restaurant is a franchised outlet, not directly managed by the hotel. The front desk staff were okay, but a few of the younger girls didn't seem to know much when asked questions. The main issue is that the surrounding area is very inconvenient, with hardly any shops. We arrived at 8 PM, and the front desk suggested taking a taxi to Xijie (West Street) to eat. Ordering takeout was impossible as no riders picked up orders for two hours. The puppet theater and Minnan-Taiwanese Cultural Park are only a few hundred meters away, so you can walk there. It's also a reasonable 10-12 RMB taxi ride to Xijie. Other than that, I wouldn't recommend it.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for informing us of the issues you encountered during your stay at our hotel. We sincerely apologize for failing to meet your expectations. We hope to have the opportunity to provide you with better service in the near future.
Tuantuangege
Deluxe 2-bed Room
Stayed in Jan 2026
Family
54 reviews
10/10
Outstanding
Posted on Feb 15, 2026
This hotel is a definite five-star! The location is fantastic, very close to West Lake, and right next to the Minnan-Taiwan Kinship Museum. We were less than two kilometers from West Street and other attractions. The hotel itself is spacious, and the rooms are spotless. The front desk staff were incredibly friendly and helpful; they even offered me a razor when they noticed my beard was a bit long! Breakfast was plentiful and delicious, especially the noodle paste with generous toppings.
Original textTranslated by Google
Response from Property: Dear friend, thank you for choosing to stay at Vienna Hotel (Quanzhou West Lake Branch). Seeing your 5-star review makes us feel very motivated today! We will strive to do better so that you feel at home every time you come, and at the same time, there will be different new surprises.
Guest User
Superior Suite (Premium Bedding + Wet-Dry Separation Bathroom)
Stayed in Jan 2026
Family
35 reviews
10/10
Outstanding
Posted on Feb 15, 2026
Facilities: We stayed in a split-level suite, which was very comfortable for our family of three. It had a sofa, a desk, and even an automatic mahjong table. There were two bathrooms in total, one upstairs and one downstairs, with the upstairs bathroom having a shower.
Cleanliness: The place was clean, and the bedding was very comfortable.
Environment: The hotel is right next to West Lake Park, offering a peaceful retreat amidst the hustle and bustle, with beautiful surroundings.
Service: The service was warm and attentive; they were always happy to help with anything we needed and even included a complimentary breakfast for one day.
Highly recommend! 👍
Original textTranslated by Google
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Guest User
Deluxe Queen Room
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 15, 2026
The service was excellent, and they even included three days of breakfast. The location is also very convenient. I'll definitely stay here again next time, highly recommended!
The environment was quite clean, and the room was spacious. Supplies were replenished very quickly. The front desk even gave us three-day breakfast vouchers. However, the air conditioning in the room couldn't cool.
Original textTranslated by Google
Response from Property: 感謝您的肯定,您這麼喜歡就給個5分唄!5分是小維永遠的追求,小維心裏苦,小維不説,小維哭倒在牆角!期待您常來,我會努力爭取您的5分。
Guest User
Deluxe 2-bed Room
Stayed in Jan 2026
Family
1 reviews
10/10
Outstanding
Posted on Feb 15, 2026
Clean, tidy, and quiet. It's close to West Lake Park, which is great for a morning stroll.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇, 您的每一次選擇都是一種緣分, 感謝緣分讓我們與您相識, 您的貼心, 您的關懷, 定會收穫一生的温暖。維也納酒店(泉州西湖店)期待與您再次相逢!
Wangyougu_
Executive Suite
Stayed in Jan 2026
Family
2 reviews
10/10
Outstanding
Posted on Feb 15, 2026
Excellent duplex unit, with independent bathrooms on both floors. Exactly as described!
Original textTranslated by Google
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Guest User
Deluxe Queen Room
Stayed in Oct 2025
Business traveler
9 reviews
8.5/10
Very good
Posted on Nov 7, 2025
Good services but rooms are bit small while we book we cant judge.
Response from Property: 感謝您的肯定,您這麼喜歡就給個5分唄!5分是小維永遠的追求,小維心裏苦,小維不説,小維哭倒在牆角!期待您常來,我會努力爭取您的5分。
kamal kumar nirankari
Standard Room
Stayed in Jun 2025
Business traveler
3 reviews
7.0/10
Posted on Jul 12, 2025
Inside the room next to 🛏️ bed there was such huge pillar which was annoying and hard to get down
Response from Property: 尊敬的賓客:您好!您反饋的問題情況,非常抱謙,我們已經做好記錄。然後您下次在入住期間,如果還有碰到其他的問題,可以第一時間聯繫我們前台,那我們也會第一時間幫您處理。期待您的下次光臨!謝謝!
Guest User
Standard Room
Stayed in May 2026
Business traveler
45 reviews
8.0/10
Very good
Posted on Sep 16, 2026
So far so good.
Response from Property: 感謝您的肯定,您這麼喜歡就給個5分唄!5分是小維永遠的追求,小維心裏苦,小維不説,小維哭倒在牆角!期待您常來,我會努力爭取您的5分。
Guest User
Superior Queen Room
Stayed in Apr 2025
Family
32 reviews
10/10
Outstanding
Posted on May 16, 2025
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 親愛的朋友,感謝您選擇入住維也納酒店(泉州西湖店),看到您的5分好評,小維感覺今天也是動力滿滿的!我們會努力做得更好讓您每次來都有回家的感覺,同時還有不一樣的新驚喜。
Guest User
Deluxe Double Bed Room (Premium Bedding + Bathroom Wet-Dry Separation)
Stayed in Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 10, 2025
Very good!
Response from Property: 親親,非常感謝您對我們維也納酒店(泉州西湖店)的認可和支持,並抽出寶貴時間留下真誠的點評!小維特別開心,春風十里,都不如親親的一句讚美,相遇則是一種緣分,希望這次入住給親親帶來家的温暖,期待您的光臨