18 Shui'an Jiari Community, North Jiangbin Road, Fengze District, Quanzhou, Fujian, 362000, ChinaView Hotel Details
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Huijin Holiday Inn Guest Reviews
4.3/5
760 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(760)
Positive reviews(691)
Reviews with photos/video(128)
Delicious breakfast(79)
Large rooms(45)
Average sound insulation(41)
Friendly front desk staff(36)
Loved the view(27)
Convenient parking(22)
Close to scenic area(18)
Easy to call taxis(9)
Negative reviews(69)
Anonymous User
Business Double Room
Stayed in Apr 2023
Travel with friends
1 review
1.0/5
Posted on Apr 8, 2023
The experience is very different. It smells bad and is very noisy. There is a KTV upstairs.
I'm afraid of this environment and won't book again next time. The musty smell in the bathroom is also very strong. There are mosquitoes at night. I'm really impressed.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to this hotel. We will inform relevant departments of your opinions and improve service quality. If you come here next time, I hope you can stay at Huijin Holiday Hotel again. I wish you a happy life!
Guest User
Guestroom - River-View (2 beds) (Balcony)
Stayed in Feb 2023
Family
16 review
5.0/5
Outstanding
Posted on Feb 6, 2023
The location is good, just near Quanzhou West Street. The front desk service is good, responsive to all requests, and can delay check-out. The room is neat and clean, and the breakfast buffet has a lot of varieties. It's a very nice hotel.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for choosing Huijin Holiday Hotel among thousands of hotels. Our hotel not only has convenient transportation and favorable geographical location, but also thoughtful service and comfortable rooms. Huijin Holiday Hotel is the best choice for your business trip. We look forward to it. I wish you a happy life when you stay at Huijin Holiday Hotel again!
Guest User
Family-friendly Suite
Stayed in Jul 2023
Family
4 review
2.0/5
Posted on Jul 14, 2023
There is no self-service laundry room, and there is no line to dry clothes in the bathroom.
Network is poor.
The waiter did not check whether the guest continued to stay, but actually came to ask if he wanted to clean.
When issuing invoices, the network was too poor and the computer crashed, making it impossible to open the invoice.
I left the information for invoicing and when I sent it to the mailbox, I saw that it was actually two hundred yuan short! Do not recommend staying in this hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Huijin Hotel and providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel will We will continue to strengthen the service attitude of our service staff and strive to provide better services to every guest. We sincerely welcome you to visit us again!
Anonymous User
Comfy River-view Double Room
Stayed in Jul 2023
Solo travelers
228 review
3.0/5
Posted on Jul 7, 2023
The hotel facilities are complete but relatively old. The rooms have a bit of a musty smell, and the KTV on the 3rd and 4th floors has poor sound insulation, which affects sleep. Although check-out is delayed until 14:00, the room card will become invalid at 12:00. If you want to return to the room after that time, it is best to swipe it at the front desk on the first floor and then go upstairs to avoid going back and forth! I asked the lady at the front desk and the reply was "the delay is a benefit to old customers" and she said she was right!
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Guest User
Business Double Room
Stayed in Jun 2023
Other
9 review
1.7/5
Posted on Jun 25, 2023
If there are other options, it is recommended to choose carefully.
Hotel location: It is located next to Jinjiang. It is quite convenient from the West Street, Zhongshan Road and other areas in the old city. It takes about 10 minutes by taxi and more than 10 minutes from the high-speed rail station. The location is actually pretty good, and it is not like living in the old city. It's so crowded
Hotel facilities and environment: Very dissatisfied with the following points:
1. I can hear the KTV on the 3rd floor very clearly every night when I live in a room on the 7th floor. I am already a heavy sleeper. I am so noisy that I can’t sleep in the middle of the night and I can’t even tell which song is being sung. After talking to the front desk, they said that no guests said this like us. I didn't believe it at all. I could hear it clearly on the 7th floor. I didn't believe that there was no sound at all on the lower floors.
2. There was a strong musty smell in the room cabinet, the room windows were difficult to lock, a mosquito flew out when the hotel breakfast dishes were opened, and other details revealed imperfect management.
Hotel price: To be honest, the price of this location during the short holiday is close to 300, which is not expensive. But considering other hotel chains with similar prices, it is recommended to give priority to others.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our branch and sharing your stay experience! Thank you for your valuable opinions. We have reported the issues you raised to the relevant departments. It is the responsibility of all branch employees to provide warm and thoughtful services to every hotel guest. We sincerely look forward to your visit again.
clprc
Business Room (Double bed) (Balcony)
Stayed in Nov 2022
Business travelers
3 review
3.0/5
Posted on Nov 25, 2022
Apart from the good location, there are basically no good reviews. The bed is very hard, the breakfast is terrible, the service awareness is not good, but the attitude is not bad. The room was very hot and there was no air conditioning. I called the front desk to ask what to do and was given a lot of reasons why the air conditioning should not be turned on.
What I want is a solution. Can you give me the reason? ?
Finally, a very dirty fan was sent. The hotel is very old, very old, very old. It smells weird.
Original TextTranslated by Google
6/8
Response from Property: Dear, the temperature in November is not to turn on the air conditioner. The hotel has a central air conditioner, not a split air conditioner. If it is turned on, the energy consumption is not a room charge. In addition, the air conditioner is not turned on for seasonal maintenance. I hope you understand. Thank you for your valuable opinions. Welcome Here you go again!