(I left the same review on Google Maps) I had such a great stay at Lylo in Auckland, so I had high hopes for this place. I really should have read the reviews more carefully. Usually, I can tolerate minor inconveniences if the location is good, but this place is truly beyond words, haha.
The room was an 8-person pod room, but seriously, it was incredibly cramped even for eight people. You couldn't open your suitcase. So, could you open it in the hallway? The hallway was also ridiculously narrow, haha.
And the lockers are under the beds. They're metal, and they make a loud noise every time you punch in the code, haha. I even opened a locker once to find a towel left behind by the previous user. Well, with such a narrow hallway, how can they even clean properly, huh?
And the blinds attached to the beds, haha, they also make noise every time you open and close them. There's a plastic piece at the end that keeps hitting the bed wall. The Lylo in Auckland had sliding doors, so why is it like this here, haha? And despite it being winter, the bed was so hot. So I turned on the air circulator inside, and it made an insane amount of noise, haha. This place is designed to be noisy no matter what you do, and it's not soundproof either.
The bedding is also really uncomfortable. There's no mattress topper, and the mattress feels cheap. You have to put the duvet underneath to make it somewhat comfortable, but then you have nothing to cover yourself with, right? So I slept with my jacket, haha.
And the common areas are even worse. First off, the toilets and showers are in the same space, and there's no powder room. What?! Where do you dry your hair? At the two sinks, haha? You can't even dry it in the hallway because it's narrow and noisy, haha. There's no space to put out your lotion or hang your towel. It's ridiculous, haha. Some of the bathroom sink faucets were also wobbly. It feels like... an outdoor restroom would be better, huh?
The kitchen on the top floor is well-maintained, at least. There's an air fryer, and the lounge area is also decent. If you're getting frustrated in your room, you can probably escape here... The reception area is tiny, though. If a lot of people check in or out at once, there probably won't even be standing room... And why is the door to the hallway always open? It doesn't seem to lock properly. Is there even any security, huh? ;;;;
There have been similar reviews consistently for the past three years, and I really should have paid attention. It seems absolutely nothing has improved, and this place needs a complete structural overhaul. I trusted the Lylo name, and I'm truly disappointed.
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