91 Fernhill Road, Fernhill, Queenstown, Otago, 9197, New ZealandView Hotel Details
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Guest Reviews of Rendezvous Heritage Queenstown
7.9/10
Good
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities7.6
Service7.6
Cleanliness8.0
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All reviews(64)
Positive reviews(57)
Reviews with photos/video(18)
Great service(13)
Awesome stay(12)
Great location(11)
Secluded lake view(6)
Tasty food(6)
Classy environment(5)
Clean pool(5)
Great swimming pool(5)
Negative reviews(7)
Guest User
Deluxe Room
Stayed in Jul 2025
Couple
63 review
9.5/10
Amazing
Posted on Sep 23, 2025
The Hotel is a bit far from city, but we are driving, so not a problem. There is a sauna, spa and swimming pool. Rooms is big, clean and comfortable.
cheriealexis
Deluxe Room With Lake View
Stayed in Jul 2025
Family
3 review
8.5/10
Very Good
Posted on Aug 18, 2025
No lift access for the top floor which makes it inconvenient for guest with big luggages.
Top floor has beautiful view and overall stay was
Comfortable with good service from staff.
Kobez776
Deluxe Family Room
Stayed in Jun 2025
Family
13 review
8.0/10
Very Good
Posted on Jul 27, 2025
Overall, it's decent. The view from the window offers a distant panorama of snow-capped mountains. The location is quite convenient for getting around, but the hotel has limited parking spaces, which isn't ideal for self-driving tourists exploring New Zealand's South Island. Although the underground car park has two or three levels, it was always full when we drove down. The hotel charges for parking daily, but if you arrive late, you'll often find no available spots and will need to find alternative parking yourself.
Most of Queenstown's attractions are nearby, with the cruise activity center less than 1 km away. It seemed that Queenstown required the least amount of driving during our South Island road trip, making its convenience excellent.
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Guest User
Deluxe Room With Lake View
Stayed in Mar 2025
Couple
15 review
10/10
Outstanding
Posted on May 1, 2025
We booked the lakeside suite. Every morning we are greeted by the amazing view! Just one minute walk from the bus stop, which connects the town centre and the airport. Convenient.
Loved it and recommended!
Guest User
Deluxe Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 24, 2025
The hotel is well maintained and the reception was very helpful with our situation due to flight cancellation. Especially Silvester from the restaurant, he was very kind to accommodate our needs.
We had a pleasant experience and would like to stay again next time.
Guest User
Deluxe Room
Stayed in Sep 2025
Couple
1 review
8.5/10
Very Good
Posted on Oct 8, 2025
Great place to stay very clean and staff were very helpful and friendly have stayed a few times now 👌
Manu
Deluxe Room With Alpine View
Stayed in Sep 2025
Couple
15 review
5.0/10
Posted on Oct 8, 2025
I booked two rooms at this hotel as we were travelling with friends and the cheaper room got upgraded to lake view, while the more expensive one didn’t. There was no shower gel, shampoo was in single use bottles, shower door didn’t close properly and socket in the bathroom didn’t work, so I had to dry my hair away from the mirror. The room and bathroom were a little rundown, not what I was expecting for the price and the stars.
Anonymous User
Deluxe Room With Lake View
Stayed in Aug 2025
Couple
16 review
10/10
Outstanding
Posted on Sep 17, 2025
Excellent! Perched on a mountain, the hotel offers lake view rooms with absolutely breathtaking scenery. A delightful detail was the electric towel warmer in the bathroom – a true lifesaver after a shower in winter! So many thoughtful touches. Highly recommended!
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Kok Hong Leiu
Deluxe Family Room
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Sep 17, 2025
A nice and cozy hotel with a few minutes drive to the town area.. Staffs were very helpful and friendly..
Guest User
Deluxe Family Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 11, 2025
Beautiful location & nice hospitality . Good morning breakfast is really enjoyable.
Guest User
Deluxe Family Room
Stayed in Jul 2025
Family
3 review
9.5/10
Amazing
Posted on Aug 13, 2025
A really good hotel with fantastic staff , who are very friendly , knowledgeable and helpful.
The dinner is fantastic especially the lamb and catch of the day . The facilities are good with a nice jacuzzi and pool and a gym (with old equipment ). The hotel is great but their payment and online system is too old and slow and causes lots of issues and chaos for the staff . A hotel that is fantastic but just needs to modernise a bit more.
Guest User
Deluxe Family Room
Stayed in Aug 2025
Family
7 review
9.0/10
Great
Posted on Oct 3, 2025
Room was quite spacious & bed was super comfy.. ample parking spaces but chargeable..
Guest User
Studio Apartment With Lake View
Stayed in Dec 2024
Family
21 review
9.5/10
Amazing
Posted on Jan 10, 2025
It's an excellent stay at this hotel, we really enjoyed everything it can offer including the view. The room is spacious, clean. Bed is very comfortable. Staffs are all friendly...
Guest User
Deluxe Family Room
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 3, 2025
Location was great , best beds and linen of any hotel I’ve stayed in . Made getting out of bed hard . Spacious rooms
Guest User
Deluxe Room
Stayed in Mar 2025
Traveling with friends
14 review
9.0/10
Great
Posted on Apr 29, 2025
Wonderful view from the hotel even I was not staying in the lake view room which can have a peak of the lake.
However, staffs may need more training. I have booked two nights but in separate bookings and staffs was good to let me stay in the same room. But they dont release that the room key was deactivated even I told them my situation.