This was the most expensive hotel during our New Zealand trip, and we booked a lake-view two-bedroom suite. The hotel is only 2-3 kilometers from Queenstown city center and offers a free shuttle bus service to town, though you need to book it a day in advance. The shuttle schedule can be found in Figure 7. The room offered a superb view directly overlooking Lake Wakatipu, and it was quiet at night.
The suite was fully equipped with a washing machine, microwave, induction hob, dishwasher, toaster, and capsule coffee machine. The hotel also has a 24-hour gym.
However, there were a few downsides: First, the dishwasher's cleaning performance was poor. It struggled to remove grease from dishes, even on the longest 2-hour cycle, leaving stains that we ultimately had to wash by hand. Second, the complimentary milk was only a small bottle provided on the check-in day, just enough for one cup. It wasn't replenished proactively, and we had to contact the front desk to request more. Considering the high price of the room, this was a bit disappointing. Third, the gym is located at the third-floor entrance of the car park. With Queenstown's low temperatures in early October, after a workout, you have to walk outdoors to reach the car park elevator to get back to your room, which makes it easy to catch a cold.
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