Onomo Hotel Rabat Terminus

I did a duplication booking and i was not reimbursed even if the room was cancelled on my arrival and the hotel was full. I have tried to contact the reservation manager and called her 3 times on the phone and wrote 4 mails and no answer. I have used this hotel chain in the past but i do not think i will choose it again (nor TRIP.com as they were not able to solve this issue either).

If you are traveling by train this is very convenient. It is also very easy to walk to many tourist spots.

After waiting for about 10 minutes in the reception area and having to watch 3 members of the reception staff have a heated and loud debate/argument???? We were then served, nothing explained to us, just given our room key and a member of staff took our cases and us to our rooms. The room was clean, beds were comfortable, excellent shower and the room has good AC. The breakfast was very average. Coffee from a machine and not very good. Very chaotic set up, i asked staff 3 times for some cold milk, which they "didn't normally have" it never arrived. Food on offer was also very average, not a great selection outside of breads, pastries and sweet cakes. Disappointing.

Nice staff, clean rooms, great location, good car parking, great security, decent breakfast and a good price. I think the prices in the rooftop are too expensive, like 90 dhs for a coffee or a redbull is way too expensive. Overall a great experience. Thank you to Khalil and the rest of the staff for a great experience.

Great location, quiet enough with lots to do nearby. Good walking area.

Great hotel in downtown Rabat. Highly recommend for tourism or business travel.