Americas Best Value Inn Raleigh

The room was clean but had only one very small trash can and we kept having to empty our trash which was annoying ! Upon check in I realized that I left my neck support pillow at home and I asked front desk for a couple extra pillows and he looked at me like that was such a huge request and said I don't have the lined closet key tell housekeeping in the morning. Also the ice machine didn't work and I asked for a couple extra towels and he again looked like it was a huge bothersome request and I said nevermind we're going to walmart and we will pick some up there . Overall it was a below average stay and I don't recommend and will not be returning !

First time in my month long trip i had to throw hands with a roach. No Elevator period and like half the things they did have were out of service.

This was nicer than expected for the price. Clean and comfortable. Breakfast is very basic. Staff was friendly.

The room door wasn't completely safe. There wasn't a latch on the inside of the door and it didn't fit the frame. I felt like anyone could gain access with a strong push.

Had to leave in ambulance due to medical emergency. Had to call police to get room safe open bc employee told me they can’t open any safe in their hotel? It’s a hotel!!! They can open all doors. Lied to over and over and over; had to call the police. They refused to refund money for checking out early. Had to call police! Stay in your car or stay home, but don’t get robbed by the staff staying here.

This property is SUPER GROSS AND DIRTY! Everything from the lobby, the stairs, every surface of the room..... The chair in the room was absolutely filthy, there's was sticky gunk on the sink counter, water on the bathroom floor, the room smelled so bad! There was NO BLANKET! Only an extremely thin and filthy cover. So nasty!

Outdated. Not friendly, rude, and not knowledgable staff. The parking lot has limited space due to a food truck and seating taking prime space and their customers. If your room is near that exit, it is noisy. Breakfast- wouldn't waste my time going into the "dining" area. the juice machine was out of order. (I suspect that it is always out of order like the McFlurry machines) I asked for water as the juice machine not working. A basic necessity. Nope only coffee available. The water fountain did not work either. There was low quality bread and bagels. Only butter and if you are lucky, cream cheese. No jam or jelly. The set up is terrible. Room- needs updating. I had the wheelchair accessible room. Bathroom- positive it is big and had a shower chair. Big shower- terrible placement for the showerhead. If it's in a handicapped room, there should be a hand held shower. Nope. Also terrible water pressure and the knob is weird. If you turn it off a little bit too much it comes back on. I thought it was a leak. Big bulky mismatched furniture. I had 2 microwaves in the room, neither worked. Plugs were not easily accessible or enough. Had to place my phone on an armchair to charge. Lighting harsh and not where the mirrors are. I would not stay here again.

Out of order, out of order, out of order. Everything was out of order. Ice machines, breakfast bar, office room computer, elevator, heck even the ATM in the lobby. The vending machines had signs up on them warning that hotel management does not give refunds as they dont own them, which is normally true, but the fact every machine had the warning makes me wonder how many time people got ripped off. Normally I try to find something nice to say, to layer in but this hotel needs to stop trying. Oh there was no bugs in my room that I saw so there's something good.

The room was decent but Everytime you leave out the room it’s always a smell in the hall, don’t have enough breakfast items. Staff was very nice!