Hyatt Place Rancho Cordova

We were pretty disappointed with our stay at this property. We booked specifically because it was listed as newly renovated in 2024, but the overall experience did not reflect that at all. While the front desk staff were genuinely lovely and helpful, the rest of the property felt neglected. The lobby doors were boarded up, the hallways were shabby and very dirty, and one of the elevators was completely out of service. The only elevator that was operating was also malfunctioning and extremely slow, to the point that we ended up using the stairs despite being on the sixth floor. Although the rooms had clearly been renovated, they were still underwhelming. The layout was also poorly thought out, as the vanity faces the bed, meaning my partner was hit with bright lights directly in his face each morning while I was getting ready. Overall, the glowing reviews and photos we saw online did not match our experience at all.

Hotel is very good . Room is big. There are varieties of foods for breakfast and food tastes good. Parking is $14 per day. Deposit is $50 per day. Rancho Cordova is close to Sacramento where is not much to see. I have stayed for three days and has no complaints.

Everything about the stay was excellent. The staff member who checked us into the hotel was the best thing of all though. Her level of customer service was amazing. So a big thank you to her from me and my partner. My only regret is not getting her name. Again thank you so much. And Look forward to the next time I stay at your hotel. I know there was a lot of construction going on but that was not a problem. Especially because the service was top level.

Room was as expected, roomy, comfortable. Staff was very friendly, courteous. Grounds well kept

The family suite was fabulous and spacious. The staff at front desk were so lovely and helpful.

Clean room, and dining area. But my sister's adjoining room, smelled like someone previously had cooked Chinese food

The room was clean and spacious. The two ladies who were at the front desk the day I checked in were absolutely great ( I wish I could remember their names); they were welcoming and helpful with some accomodations my daugther and I needed. All of the employees were nice and proffesional, and that makes every stay much better. Breakfast was ok, the biskets and gravy were delicious, good coffe. Overall a great stay.

Room was in ok condition Refrigerator didn’t get cold enough No soap provided in shower 1 elevator out of service and the other worked intermittently Breakfast was mediocre..eggs were horrible. Need microwave in the rooms