Travelodge by Wyndham Reno Downtown

Nice place

I left my jewelry their called next day neither maid or head of maid staff both did not come in to work . When called office Said thy would call us back never did called them back and staff snapped and said she would call management and she had our number and would call back befor the end of day , had to call corporate and make police report.

Definitely needs to be updated and needs proper maintenance. The bathroom especially needed more effort with cleanliness. On our last day there was a cockroach in the room. Will not be staying there again.

The room and bathroom was clean and tidy. The hotel is old and needs some updating and fixing. The wall sockets are old and some need prepare. Bathtub needs some TLC. Over night I could hear the street noise on a Friday night.

I was given a room with a toilet that did not work and was obvious to anyone. I had a 2 day stay that I spent most of the time trying to coordinate with the staff. I asked for a new room and that was not an option. So I bascalled paid over $200 to help coordinate this and treated me as an employee and not a customer. I think I should receive some type of refund for this horrible service.

Thankful to find a room on Friday of Memorial Weekend. The price was right for what we got. Good enough for the night, but the bed was so hard!

Do not stay here on Saturday nights. Evidently there’s a car club that parks in the Circus Circus parking garage across the street, that blast music so loud that it feels like they’re right outside your room. This last till approximately 2 or 3 AM.