The front desk staff greeted guests with a rather uninterested and unfriendly demeanor. Only one employee seemed competent (though still not friendly), while all the others simply seemed to lack enthusiasm for their jobs and ignored guest requests, often saying, 'please come back later.'
The rooms are spacious and modern. However, there are some flaws regarding their condition (missing covers, loose faucet, missing light fixtures, etc.). The beds and soundproofing are good, ensuring mostly quiet nights. The air conditioning is relatively quiet and easy to adjust. Everything is well-cleaned by friendly housekeeping staff. Rooms with sea views offer a nice outlook; otherwise, you'll be looking at nearby houses.
The hotel's overall location is excellent. Its proximity to the long, clean swimming beach and good bars and restaurants creates a true holiday atmosphere. However, Boston's airport is very close, so there's constant airplane noise from arriving flights. You won't notice much of this inside the rooms, though. There's a lovely promenade along the beach with many food trucks and restaurants.
The included breakfast in the hotel lobby is decent by American standards, but the use of individually wrapped cutlery (single-use plastic), disposable plates, and paper cups is a significant negative. Options include a waffle station, egg dishes, individually packaged yogurts, a cereal corner (in bags), fruit (apples and bananas), and coffee carafes.
The hotel restaurant and bar with a terrace and sea view are located in the large lobby and are highly recommended. They are not affiliated with the hotel, so you can't charge anything to your room. The service here is also very customer-friendly and quick.
Overall, it's a good, modern hotel if you want to be near the beach in Boston and don't mind air traffic.
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