Holiday Inn DALLAS-RICHARDSON by IHG

Staff was accommodating but parts of the room were not well kept. Bathroom tub had rust like marks, signs of quick repairs. Floor and carpet edge had gaps. One room was loud but staff relocated me and otherwise the location was great.

Hotel needs to be updated. Mold in the showers, the walls were bowing in, ac unit was rattling the entire night. Bed and pillows were comfy though!

The hotel looks nice from the outside and the lobby is pleasant; however, once we got to our room, I was thoroughly disappointed. The room felt very old and unclean, and overall just gave me an uncomfortable feeling. While I do want to note that the staff was great and very attentive, the condition of the room itself really took away from the stay. Additionally, the AC unit was extremely loud throughout the night, which made it difficult to sleep.

Staff was great. Hotel was an older building. Had minor hiccups in the room. Doable for a stay with your kids if you’re looking for somewhere cheap. Personally would not stay there again nor if I was with my partner. Overall staff was very friendly and accommodating.

Unfortunately as is happening several times on my so far week long travels I had to switch rooms.. I had already unpacked and brought my dog and dog food up to the room and got relaxed and then I could not get the bathtub or shower to work no water.. the front desk clerk who was very kind did graciously give me the room across the hall so he transition was fairly easy but it was still time and frustration

The staff is friendly, the hotel is really clean and in good condition. The room was very nice, spacious, and clean as well. I got in late evening and just decided to eat at the hotel restaurant. I honestly did not have high expectations but I was hungry and tired. WOW, one of the best cheeseburgers I have had in a long time, fresh veggies, cooked properly, and pretty quick to service. I would certainly stay here again.

Room was spotless, staff went above & beyond especially considering i had a challenging day. Spot on!

Breakfast was great!! Staff were nice and professional.