Holiday Inn Express RINGGOLD (CHATTANOOGA AREA) by IHG

They had to give me a new room after the first day. There was no hot water. Remote for TV did not work. Second room did not have hot water at first but did have hot water later. Tub drain would not plug so water kept draining out. The staff was super friendly and very apologetic but overall the rooms are in serious disrepair. The faucet handles in both rooms were all janky. The drain is the first room was all rusted. I expected rooms in much better condition for the money.

The check-in lady was great and fast and accommodating. The place was clean and bed was comfy. Breakfast was good as Holiday Inn as it is usually.

Breakfast area seemed renovated, making it appear new and clean. Breakfast was very good just liKe all Holiday inns. Staff were ok. beds were comphy. But....the rooms are old, paint chipping, chunks and paint chipped on doors. No decor, like other Holiday inns. Not one picture or anything to make it homey looking like other Holidays. window blinds were old.. Did not go up and down properly. Very noisy. I think its an old hotel that just needs to be torn down and rebuilt. Not up to typical Holiday Inn standards!! Would not stay there again or recommend it. Avoid if possible. Also on Holiday Inn internet site room totaled $340.00! Ridiculous!! Had to book on ******* for 270.00...still too high for this hotel...and received no points because i didnt book through Holiday Inn. Not my best experience!! Hope the Holiday Inn Corporate sees this and does something!!!!

clean room, fresh breakfast, friendly staff, kids loved the pool

We booked this room because the app said it was handicapped accessible. That it had a seated shower. That was a necessity in our travels. It had neither. If I would have known this, I wouldn’t have booked. When we mentioned this to the lady at the desk ( she was very helpful and polite), she said that the app has been told that it is not handicapped accessible and it hasn’t been changed. Being handicapped during travel is already hard enough. When you check into a room late at night and the only thing you want is an accessibility shower, and you find out that this isn’t possible. Ugh! Very very irritating.

The front desk had wonderfully friendly staff both morning and evening

It is always a great stay when I come home to Ringgold. Thank you Carol and all staff!

Right off the highway, clean. Only 20 minutes from downtown Chattanooga and the Aquarium. Very friendly and helpful staff.

The property was okay. The room was lacking some things. As a couple who travels, we appreciate an additional chair. This room has a sleeper sofa, king bed, a chaise lounge of some sort that looked uncomfortable, tiny bed side tables (i use a cpap machine with oxygen bled into it, so this is a big issue for me), limited lighting, communal soap, lotion, etc (meaning a big bottle with a pump instead of individual use), a refrigerator that did what it was supposed to do, but rocked horribly and was not level, no blankets except the duvet on the bed. Perhaps there were some hidden in the pull out sofa, but we didn't want to go through that effort to find one. Everyone we encountered who was staff were very kind.