There are some helpful staff coz he let us check in early at around 10am since there was a room available. However when it comes to other help like cleaning the room or even requesting for a new towel, it never came. They charged us 4 bottles of water and I told the staff we didn’t drink any, so he just let me write “I didn’t drink any water.” No payment given. The hotel is in a good location, money wise is really affordable yet it matches if their service. Breakfast is always the same. Don’t forget to book tours, our favourite was the last one where we hiked an hour to take the cliff photo. Check the weather for Christ Redeemer because if it’s foggy, then you can’t see it at all. Don’t change money in the airport or bank, go around the copacobana beach, there’s a jewelry shop that has really excellent rates.