Extended Stay America Suites - Albuquerque - Rio Rancho Blvd

Great hotel for families with the extra space and kitchen area. The staff gave great customer service. Needs some updating but the price is reasonable so we would definitely stay here again.

Room had a strong smoke smell and no breakfast just coffee staff wasn’t to friendly and people were sketchy in hotel in and out of room

The room was very dirty, I had to ask to get it cleaned the following morning asking them to wash walls in the bathroom and clean the dirty floors. The tub would not drain and so all the dirt from my children's shower remained in the tub. There were cockroaches and ants all over in my room. There was no pool as mentioned in the amenities. The staff was nice but even after I mentioned these things they just said they were sorry. There also is no breakfast only packaged muffins.

Rooms were awful- the first initial look wasn’t terrible, but once you got a closer look it was disgusting. Booger’s on the wall (like dozens!) stains on the bedding/beds, no bedding for the pull out couc, AND COCKROACHES! We saw at least 3 of them the morning we checked out.

Don’t let the nice exterior fool you. While the hotel looks great and appears clean upon entry, the actual guest experience was very poor. We were shocked to find a roach in our room, and the hallway carpets were notably grimey. Furthermore, the room was stripped of standard essentials—no coffee machine and no toiletries (shampoo/conditioner/Kleenex). For a place that looks this good on the outside, the lack of basic hygiene and guest supplies is unacceptable. We will be finding other accommodations in the future.

There was no shampoo to wash with and there were only 2 pillows which they usually have 4 this place is getting cheap but not cheap to charge

My biggest issue was that my room faced the highway, and I don't know if the hotel just has the lowest grade windows or what, but there 24 hour a day road noise including semi trucks, motorcycles, and people revving their engines just yards away that made it near impossible to get any decent sleep. I've never stayed in a hotel where I could hear so much road noise. Everything else about it was great, but I was really only there at night for a place to sleep, so it just didn't meet that need. Maybe the rooms on the backside of the building aren't exposed to so much noise, but the side facing the highway is terrible.

Staff was very responsive and courteous. The facility was clean and well kept. A very good experience. 10/10

We enjoyed our stay at Extended Stay, the hotel was clean and staff was very friendly and professional. The has many entrances making very accessible for the parking. We will definitely stay again. Thank you Extended Stay!