Haven Plaza, has to be the worst hotel that I have ever stayed in. Firstly, Trip has a responsibility to make customers aware that this hotel has "NO WINDOWS!" On many days I would wake up, not knowing the time of day, if my alarm never went off... Furthermore, the hotel is old and no way near a 4-star, 3 max if I am being kind! Anyways here is my summary and please only come here if you are desperate and maybe coming for a night or two. Lastly, very dead atmosphere and vibe. Hotel owners need to really step up their game:
Bad:
* Hotel entrance looks nothing like advertised.
* No sound proofed rooms. Hear every conversation and footstep.
* Majority of the staff look miserable and never smile. Not very accommodating or friendly.
* Hotel vibe is dead. I don't think anyone comes here for a reason!
* Broken AC in my room, made freaky noises. Took two days for someone to come and fix and then he made it super cold!
* Outdated décor in rooms and chips and dents on all furniture.
* Mouldy and old tiles in bathroom.
* Broken toilet flush.
* Broken switch , leaky water from sink, always had to use towels to dry.
* No plug inside the shower, despite highlighting this to a member of staff, (Disgusting having to shower looking into that)
* Super tight showering facility, can hardly move!
* Breakfast is basic and for the price unacceptable.
* Broken fitness centre of like 2 or three machines! Why advertise it?
* No weighting scale for suitcases.
* Location is not great either.
Good:
* It is safe
Avoid, avoid, avoid!
