Pet-friendly Hotels in Rochester

The location of the hotel is very good, it is very convenient to see a doctor. Breakfast is also ok. At the time of checkout, we calculated the parking fee of US$28. Where did we come to the car, took the bill and went to the front desk to explain it. The front desk said that it was wrong. It was crossed out on the spot. About three hours after leaving the city, China Merchants Bank deducted 28 US dollars, impatient to call the China Merchants Bank, indicating that the cost does not exist, China Merchants Bank agreed to coordinate. The result is still waiting.

I want to commend Maria Elena and her partner (don't know her name) who do the cleaning. Our room and bathroom were spotless and they were always available to give us more towels or whatever we needed. Top marks for them. But we had a lot of issues with our room. The fan would not turn off but blasted away night or day. Maintenance came and said they would fix it ”upstairs” but nothing changed. There were very few outlets in accessible places - two of them required trying to climb over a small sofa which was inconveniently placed quite near the bed. The one chair for the desk was very close to the one rug (which was held down by the bed so we couldn't move it) caused the rug to ruck up which was annoying and dangerous. Another chair would have been nice. With the exception of one person, the people who manned the front desk did not seem to know much about the area. There was confusion about whether we paid for free breakfasts or had not. The policy regarding this was changed but we were not informed even though our reservation confirmation said we had free breakfasts. There were no usable maps and no one offered us one. We had internet connection trouble but finally we were helped by the IT Tech but it took a long time to get through to that person. On the positive side, the location is great, especially for the clinics and downtown. Larry, who drove the hotel shuttle to and from the Mayo, was very professional and always on time. The restaurant right in the hotel (but a separate company) was convenient, and the hotel is right on the Skyway which is also very convenient.

This was the second time we have stayed at this location and the service has been very consistent…ABSOLUTELY 100% EXCELLENT!!! It is nice to feel the workers truly care especially when most of the customers are dealing with medical issues that stay there. 😍

Located in Rochester (Historic Southwest), Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area is within a 15-minute walk of Mayo Clinic and Mayo Clinic Hospital - Saint Marys Campus. This family-friendly hotel is 0.8 mi (1.2 km) from Mayo Civic Center and 0.1 mi (0.2 km) from Soldiers Field Veterans Memorial.Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 1 miles.Enjoy American cuisine at Twigs Tavern and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rochester? This hotel has 1873 square feet (174 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 214 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

This hotel no longer shuttles to the Mayo Clinic, which was one of my primary reasons for staying there in the past. My room was horrifically dirty. There was a used juice pack in one of the drawers, there were nuts on my bed, there was food on the floor, there was a used coffee filter in the coffee maker and no new coffee filter available for me. Some of the towels looked used. I honestly don't think there was an attempt to clean this room other then putting new garbage bags in. I'm not totally convinced that I had new sheets. The bed was made, but I ended up sleeping in my clothes because it felt disgusting. The heater wouldn't blow warm air. I ended up just shutting it off. I got cold in the middle of the night and turned it back on, it worked then. The housing fell off the heater as well. My tv wouldn't show captioning unless it was muted. The remote wouldn't work to adjust that. I need captioning with my hearing loss, and not at the expense of sound. They no longer serve breakfast. I went down to the lobby at about 6:50 and saw about 5 breakfast bags sitting on a table by happenstance. I went back down at about 7:10 and the kitchen was still closed and no breakfast bags. There was an apple sauce, some crackers, and a water in the bags. This hotel has really gone down in the dump since last year. This would have been my 5th or 6th stay since 2019. The elevator and hallway was unclean. (dirt or mud) You can smell cigarette smoke in the building. There were cigarette butts in the stairwell. It is my understanding that this hotel has switched to more long term tenants at the cost of satisfactory cleanliness, services, and breakfast. I will not be returning here for my follow up Mayo visits. This cost me an extra $8.00 for one day of parking at mayo along with the headache of trying to find a parking spot since this hotel cancelled shuttle services.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

With a stay at EVEN Hotel Rochester - Mayo Clinic Area, an IHG Hotel in Rochester (Kutzky Park), you'll be steps from Mayo Clinic Hospital - Saint Marys Campus and 12 minutes by foot from Mayo Clinic. This upscale hotel is 1 mi (1.7 km) from University of Minnesota-Rochester and 1.1 mi (1.7 km) from Mayo Civic Center.Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2.00 miles.You can enjoy a meal at Cork & Kale Bistro & Bar serving the guests of EVEN Hotel Rochester - Mayo Clinic Area, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rochester? This hotel has 1318 square feet (122 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 134 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste.

Excellent place to stay across the street from St. Marys Hospital. Each suite has a mini kitchen. They offer a very nice free breakfast-both warm and cold selections. And they have a dinner offering week nights. The lobby is warm and inviting and a very comfortable place for lounging or dining. Everything was clean and the staff very accommodating. There's a daily refreshing of the room. All of this at a very reasonable price. Free underground parking if needed. Yes- stay here!!

Great place to stay will nice sized CLEAN rooms, good breakfast and shuttle to the Mayo buildings. EASY to find, nice area with on property access to trail system.

With a stay at Hyatt House Rochester/Mayo Clinic Area, you'll be centrally located in Rochester, within a 10-minute walk of University of Minnesota-Rochester and Mayo Civic Center. This hotel is 0.6 mi (0.9 km) from Mayo Clinic and 1.2 mi (1.9 km) from Mayo Clinic Hospital - Saint Marys Campus.Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 miles.Grab a bite from the snack bar/deli serving guests of Hyatt House Rochester/Mayo Clinic Area. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rochester? This hotel has 750 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 172 guestrooms featuring refrigerators and microwaves. LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.