Red Roof Inn Rock Hill

It was clean, the staff was nice and helped me figure out my key card.

Awesome staff that made last minute adjustments to accommodate.

Overall the stay wasn't bad. Though I would recommend bringing your own pillow, and some form of white noise. There was a few times when loud guests woke me up as they were talking loud outside the room. That's not on the hotel though, just something to keep in mind with the particular style.

Room was recently updated. Bed was comfortable. AC was great. Towels could definitely use an upgrade. Door didn’t completely seal shut even when dead bolted. Unfortunately there was no water pressure in the shower in room 128 and I killed a roach. Thankfully only saw the one. Otherwise the stay was great.

The staff was unfriendly, the toilet paper wasn’t attached to the dispenser, trash everywhere, and my wife felt unsafe. We checked out and left within the hour

This Red Roof Inn boasted that it was newly renovated. Well it certainly was not. Listed below were the problems in our room: 1. No mirror over sing for shaving, cosmetics, etc. 2. Paint peeling in bathroom in many locations 3. No smoking room with cigarette burns around sink and on toilet 4. Bathroom vent fan not working and in disrepair 5.Smoke detector hanging off wall and wires not connected I would NOT RECOMMEND you staying at this particular Red Roof Inn Location. Although it is a major "brand" motel I would go with one that is better than this one. I wouldn't recommend this motel to my worst enemy. Front desk staff wanted nothing to do with any assistance as they could barely understand or speak English! Published breakfast had almost NO ITEMS to eat!

TV service remote control not paired with TV had to turn volume up and down on and off from TV inconvenient.

The property is in good condition it was the TV service the remote control was not paired with the TV. I told them about it but didn't get any results.

My room was not very clean and was infested with bugs. The front desk moved me to another room but I just couldn’t get comfortable even though I saw no bugs in that room. Some of the furniture/fixtures was brand new and some were is disrepair. The mattress was horrendous- it visually sagged and was very uncomfortable.