INNSiDE by Meliá Paris Charles de Gaulle Airport Reviews

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for leaving your detailed feedback! We are very sorry to learn that your stay did not meet your expectations. Regarding the room temperature control issue, we have arranged for our engineering team to conduct a comprehensive inspection of the air conditioning system and will increase the frequency of equipment maintenance to ensure comfort. Regarding the lighting layout in your guest room, we are studying a more reasonable lighting design solution, striving to achieve a balance between functionality and atmosphere. We sincerely apologize that the design of the shower space did not meet your expectations. All bathrooms in the hotel are equipped with high-quality bathroom facilities, and regarding your feedback on privacy, we will evaluate the feasibility of adding functional partitions. Finally, regarding the lack of service response speed, we have conducted special training to improve the team's responsiveness. Thank you for your valuable feedback, which will help us continuously improve the details of our service. Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: 尊敬的 Sheng，感謝您選擇我們的酒店並分享您的入住體驗。得知您在INNSiDE巴黎戴高樂酒店度過愉快時光，我們倍感榮幸。很高興我們的設施和衞生標準讓您滿意，這正是我們團隊每日努力的方向。您對酒店地理位置的認可也讓我們欣慰，便捷的機場接駁始終是我們引以為傲的特色。前台同事能為您提供貼心服務，特別是及時補充飲用水這些細節，是我們始終堅持的服務理念。期待您下次經停巴黎時再次選擇我們，為您的旅程增添多一份舒適。Laura L., INNSIDE París Charles de Gaulle Team

Response from Property: Dear Guest, Thank you for choosing our hotel. It's an honor to serve you! Thank you for your positive feedback on the fitness center and restaurant; we will continue to optimize our facilities and services. Regarding the deposit, the hotel follows international guarantee policies, and the front desk will provide enhanced explanations to ensure transparency. Your recognition is our motivation to continuously improve, and we look forward to providing you with an even better experience. We sincerely hope you will bring new surprises on your third visit. Have a pleasant journey! Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: 親愛的賓客您好！感謝您的反饋！我們會繼續提升早餐品質，並加強前台服務培訓，確保更細緻周到的體驗。期待未來有機會為您提供更完美的入住體驗。此致，Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Guest, Thank you for staying at our hotel and sharing your experience! We sincerely apologize for any inconvenience caused by the service and luggage arrangements during check-out. We have carefully reviewed and will improve our procedures. We look forward to providing you with an even better stay in the future. Sincerely, Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Guest, Your kind words are greatly appreciated.We are delighted to hear you had a positive stay at INNSiDE by Meliá Paris Charles de Gaulle.It’s wonderful you found our rooms spacious and appreciated the convenience of our location for your transit needs. Our team takes pride in offering comfortable spaces designed to make travel smoother.We also value your note on breakfast and will keep your feedback in mind as we continuously enhance our offerings. Given our proximity to key transport links, we hope you found exploring Paris both easy and enjoyable.It would be a pleasure to welcome you again on other occasions.Best wishes,Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Guest, Thank you for providing us with your candid feedback.We are delighted to know you enjoyed your stay and found our modern design as inviting as our photos suggest.Your kind words about the comfort of your room and the unique airport view mean a lot to us. We’re also pleased our soundproofing allowed you to relax undisturbed, despite the proximity to the runway.That said, we regret any inconvenience you experienced with our dining options and beverage service. Your feedback is valuable as we continually seek to enhance our guests' experience.Finally, we’re glad our team’s hospitality and the breakfast setting contributed positively to your visit. The 24/7 gym and proximity to CDG Airport’s us a convenient choice for travelers seeking both comfort and connectivity.We hope to welcome you back soon. With very best wishes,Alicia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: 尊敬的賓客，您好！感謝您下榻我們的度假酒店，且在百忙之中抽空給我們留下寶貴的評論與建議！感謝您對我們酒店的高度評價，很高興得知您度過了一段滿意的時光。您提到的空調效果讓我們倍感欣慰，尤其在夏日能為賓客提供清涼舒適的環境是我們的首要任務。酒店團隊始終以高標準的清潔維護和高效服務為榮，便利的交通位置也讓探索巴黎的行程更加輕鬆。期待在不久的將來再次為您帶來更多美好體驗，祝您生活愉快！Alicia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Уважаемая Дарья,Спасибо за высокую оценку удобного расположения, просторного номера и качественного завтрака. Мы рады, что атмосфера отеля помогла вам отдохнуть перед дальней дорогой.Будем рады возможности приветствовать Вас снова в будущем.С уважением,Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Guest, Thank you for providing us with your feedback; it is always gratefully received.We’re glad your room met your expectations with ample space and that you found our rates justified by the quality and convenience. It’s great the CDGVAL tram made access easy, and we appreciate your kind words about our service and amenities.We look forward to welcoming you back in the future. Best regards,Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Chelsea,We're delighted to know that you had a wonderful experience at INNSiDE by Meliá Paris Charles de Gaulle.We're glad we met your expectations and appreciate your kind words. Your feedback motivates us to keep delivering excellent service.We look forward to welcoming you back.Kind regards,Emilia M., Voice of Customer Coordinator

Response from Property: Dear Guest, Thank you for your kind review! We are delighted to know you had a pleasant time at our hotel. We are especially pleased that you appreciated the convenient airport connections and dining options downstairs, and that the tranquil surroundings you mentioned are a key advantage of our hotel. We look forward to welcoming you back on your next trip. Sincerely, Emilia M., Voice of Customer Coordinator

Response from Property: Dear Guest,Thank you for your positive review.We appreciate your kind words about your stay and hope you had the chance to experience our Big Ideas Space during your visit.We look forward to welcoming you back.Best regards,Emilia M., INNSiDE Paris Charles de Gaulle Team

Response from Property: Dear Guest,Thank you for your review and for highlighting aspects we can continue to improve.We are delighted you found aspects of your stay enjoyable overall.However, we sincerely regret the disturbances affecting your comfort and the technical issues with your in-room entertainment. Our team is always available to assist with room changes for optimal quietness, and we’ve reinforced our maintenance checks to prevent such occurrences.We’re particularly pleased to hear your appreciation for our high cleanliness standards, which our housekeeping team works diligently to maintain daily.We look forward to welcoming you back in the future.Best wishes,Emilia M., INNSiDE Paris Charles de Gaulle Team