Il Plancton

Never book at this hostel!!!!!! I was on a solo trip in feb/March around Europe and booked this hostel in December. I book this hostel directly through them so I wouldn’t have any issues. After arriving in Rome, I get to this hostel and there are no rooms available for me even though I already booked and paid. I waited at the front desk for over an hour while I was told there are rooms but they just need to find my reservation. Turns out they were lying to me that whole time and there was never a room for me. After wasting an hour I was turned away and refused a refund. They offered a room in their other location outside of the city centre but no transportation to get there and no refund for the difficulty. Also, I was not looking to stay where the other location was and I specifically booked the hostel in the Prati area. Because this was spring break week and late by the time I found out there was no room available, I had to pay over $200 a night for a hotel. Even worse, I disputed the charge on my credit card and they fought back and lied once again. Unless you want to be stranded with nowhere to stay i highly suggest you not book here.