Hotel Roma Tor Vergata

The hotel is good overall, but the staff could improve their customer support. It would be helpful if they provided basic amenities such as a microwave and phone chargers for guests to use, instead of charging a rental fee for them. Other than that, my stay was pleasant.

I had a tramendously experience in Roma,I was amazed at the history about Roma.The hotel is very quiet and clean.

It was really comfortable room and not too far to station! Also there were so many options to choose from, and everything was delicious!!

The room is clean and comfortable. The meals provided are well-cooked. The stay is quiet and peaceful and near the metro.

We appreciated the helpfulness of staff when we had booking issues. They worked hard to accommodate our family of 6 on a very difficult night (new years eve). They were friendly, helpful and spoke good English. The hotel is also fairly close to the train station which worked well for our family for visiting Rome.

Second time we have stayed here and it was lovely. A little dated in places but clean and the staff were friendly. Especially the staff in the upstairs restaurant. Kettles were available at reception but required a security deposit which although small, needed to be paid in cash, which we didn’t have and it would have been nice to have known this ahead of our stay. Overall really pleased with our stay and would absolutely come back again.

Ok room but it had dirty/scratched walls and shoe prints. Pretty easy to get into city centre by public transport. Service staff were nice but we could've used the bar staff to be a bit more responsive.

The administration of this hotel denied any refund because we couldn't flight due to a medical emergency. Even that we demonstrated that, they just didn't care