Relais Maddalena

My husband and I really enjoyed the week stay from the moment we arrived at the door till we left, they made you feel right at home. Very helpful with any questions you had, to where to eat and arranging transportation to and from the airport with ease. The location was fantastic, walking distance to everything! The only place we took a taxi was to the train station for a couple of day trips, and there was a taxi stand very close to the hotel. Would highly recommend staying here and we definitely would stay here again!

Located in the heart of the historic part of Rome near the Pantheon. Ideally situated for the key sites. Great advice and recommendations from the management/owner - she was incredibly helpful. Big room overlooking the square in an old building. Ideal.

Close to everything. I was looking to stay near a lively area and this didn’t disappoint. Very old building but beautiful. Customer service was wonderful. Nice breakfast every morning.

Be aware the people at this hotel will steal. I would not recommend to stay there. Very unsafe. First time in my life i have this experience. Despite this the entrance is a stairs and stairs so if you arrived with the baggage there is no way to bring it to your room. Also this not a Hotel this is a guest house.

Very friendly staff. Location is excellent for Pantheon, Trevi Fountain and Colosseum. The Vatican is only a 30min walk away. Thank you for your great service Monika.

The entrance hallway to the stairs up to the level of the rooms was really dreary and dingy. The breakfast room and the breakfast options were really bad. I only tried it on one occasion and never went back. Our room was nice but a bit faded. There was even a patch sewn over a hole in the bed covering. I guess I expected more for the price. It was definitely not priced for what was delivered and while our stay was pleasant enough, I would not return.

Loved the location, easy walk to various sites of interest. loved that it was formerly a palace with some of th eoriginal architecture still in place. Not having the front desk staffed full time meant we didn't have the opportunity to have some questions answered, but that was a somewhat minor issue.

For an older property with an authentic feel the property was good. For check in helpfulness Monica was excellent. However.....This property does not have an elevator to reach the rooms which are all at least 1 floor of steps up from the street. In addition they do not employ anyone to help the guests with luggage. We were 2 65 year old women with 2 heavy bags each after 2 1/2 weeks in Europe. When asked for help with the bags to check out the day before our morning to leave, we were told there was no one to help us and they could not risk their staff being injured helping us with our suitcases to go down the flight of stone steps. When I said - you don't want to see us get injured either, I was met with attitude. I feel there should be a disclaimer on when booking this hotel to let older people know about this issue. I was very disappointed with their lack of care. I have had 2 back surgeries and have never stayed at a hotel that didn't either have a elevator and/or someone to help with luggage. Also, somewhere between putting my suitcases out in the hall on the cruise ship the night before we left, staying at this hotel, and flying home, I am missing $640.00 of souvenirs that I am positive I packed. Can't say it happened at this hotel, but I have cruised and flown many, many times and I have never had this happen either.

The history of the building and convenience of visiting major sites(providing you don't mind a reasonable walk along streets full of character) is second to none. After breakfast is over ensure anything you may want in the way of food/alcohol you buy from the local stores, there is nothing available in the way of room service. We booked the pick up and departure service through the hotel and it was worth it.